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Is This Enough Compensation?
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The Travel Troubleshooter
A feature about cases that couldn’t be advocated.
Someone called and canceled this traveler’s flight — from her phone
An Airbnb contract misunderstanding leads to a $1,400 loss
My flight home from Hawaii was canceled. Why?
No, all business class seats are not created equal
Why was my refund issued in travel vouchers?
Why you shouldn’t purchase two one-way tickets to save money
Yes, Lufthansa can charge a “huge fee” to change your flight date
Want a refund on your vacation rental? Then don’t do this.
Even an extremely delayed flight does not always result in compensation
My travel agent charged my card for someone else’s cruise
For the last time, no, a nonrefundable ticket is not refundable
Yes, you can be stopped at the gate because of a damaged passport
A canceled cruise to Cuba cost this couple hundreds of dollars
My birthday stay was a disappointment. Can I get a refund?
Hyatt closed my account and took all my points
No, you’re not entitled to that. Here’s why.
Making a plethora of complaints often leads to this response — crickets
A self-booking mistake cost this traveler $1,300
He sold his “lemon,” but he still wants Chrysler to pay his damages
A mystery smell costs this hotel guest $200
No documentation — no $2,600 refund
Orkin says there were no bedbugs in our room — so what bit us?
Sorry, but we are consumer advocates, not travel agents
Unfortunately, we can’t help with closed Amazon accounts
Why did Google replace my defective phone with a refurbished one?
I sat through the timeshare presentation so where is my free cruise?
They reopened the plane’s door for us — then kicked us off the flight!
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