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The Travel Troubleshooter
A feature about cases that couldn’t be advocated.
A mostly true fish story with a truly unfortunate ending
Help, my Hotwire hotel was a construction zone
Oh no! JetBlue breaks guitars, too?
“Apparently with Carnival, the passenger does not always come first”
An Aeromexico refund runaround with a surprise ending
Downgraded on Air France, but where’s their refund?
The rate error story that got away — in a big way
Forced to buy car rental insurance that didn’t cover her
If you’re in Zone 5, here’s why you should pack light
Do I really have to pay for this broken windshield?
A Travelocity typo triggers ethics crisis
How fair are ticket change fees?
These Surfbouncers really know how to sweet-talk a girl
Did Lufthansa “steal” her laptop computer?
Someone urinated on my airline seat — is this enough compensation?
Insurance claim denied because of … air traffic?
Dad passed away — is his cruise refund sunk?
The latest car rental scam: hail damage?
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