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The Travel Troubleshooter
A feature about cases that couldn’t be advocated.
Yes, $859 is lower than $766 — you got a problem with my math?
Should I turn down cases because of an entitled attitude?
Hey JetBlue, that’s no way to start a cruise!
Oh, for the last time – nonrefundable means nonrefundable (except when it doesn’t)
Should airlines charge more for a seat assignment?
Help, my hotel just turned into a Comfort Inn – now what?
Why won’t Delta compensate me for a missed tour?
Hey Royal Caribbean, where’s my refund?
Sacré Coeur! This isn’t the hotel I booked
A hole in the tub at the Holiday Inn – and a “miscellaneous” $500 charge
Case dismissed: Was there really no room at the inn?
Yes, your online travel agency sees E-V-E-R-Y-T-H-I-N-G
A canceled wedding causes an existential crisis
A mostly true fish story with a truly unfortunate ending
Help, my Hotwire hotel was a construction zone
Oh no! JetBlue breaks guitars, too?
“Apparently with Carnival, the passenger does not always come first”
An Aeromexico refund runaround with a surprise ending
Downgraded on Air France, but where’s their refund?
The rate error story that got away — in a big way
Forced to buy car rental insurance that didn’t cover her
If you’re in Zone 5, here’s why you should pack light
Do I really have to pay for this broken windshield?
A Travelocity typo triggers ethics crisis
How fair are ticket change fees?
These Surfbouncers really know how to sweet-talk a girl
Did Lufthansa “steal” her laptop computer?
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