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In this issue. Don’t miss an exclusive interview with a VP at Enterprise, in which he offers straight answers about fees and high prices. Plus, find out about American Airlines’ “missed flight” penalty, and read about the mainstream media’s big-hotel bias.
New posts
• Enterprise’s Darrah: No excuse for “line item madness”
• On vacation? Odds are, you’re checking email over and over and over and over …
• Missed flight penalty: American Airlines charges $742 to student delayed by customs
• What’s wrong with this picture?
• “I was flabbergasted, but they said there was nothing they can do”
• Which airline makes the most from luggage fees?
• Now that’s a classy hotel: Banff Fairmont saves ruined vacation
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Christopher Elliott is the author of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it “eye-opening” and “inspiring” — it’ll “grab your attention and won’t let go.” Order your copy now on Amazon, Barnes & Noble or iTunes.
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