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	<title>Comments on: United follows American, will charge $15 for first checked bag</title>
	<atom:link href="http://www.elliott.org/blog/united-follows-american-will-charge-15-for-first-checked-bag/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.elliott.org/blog/united-follows-american-will-charge-15-for-first-checked-bag/</link>
	<description>Consumer advocate Christopher Elliott&#039;s site.</description>
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		<title>By: Dang</title>
		<link>http://www.elliott.org/blog/united-follows-american-will-charge-15-for-first-checked-bag/comment-page-1/#comment-23430</link>
		<dc:creator>Dang</dc:creator>
		<pubDate>Mon, 31 Aug 2009 15:07:46 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=5063#comment-23430</guid>
		<description>Fly Air Canada (or European Airlines)  to everywhere in the world,  2 free checked luggages for economy and up to 23 Kg (50 lbs) and 3 free checked luggages for Business  up to 23 Kg (50 lbs). On Asian Airlines like THAI the limit per bag is 32Kg (70lbs) on Business Class and First Class but in case your luggages are overweight they don&#039;t give a fuss to Business and First Class passenger.</description>
		<content:encoded><![CDATA[<p>Fly Air Canada (or European Airlines)  to everywhere in the world,  2 free checked luggages for economy and up to 23 Kg (50 lbs) and 3 free checked luggages for Business  up to 23 Kg (50 lbs). On Asian Airlines like THAI the limit per bag is 32Kg (70lbs) on Business Class and First Class but in case your luggages are overweight they don&#8217;t give a fuss to Business and First Class passenger.</p>
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		<title>By: barbara</title>
		<link>http://www.elliott.org/blog/united-follows-american-will-charge-15-for-first-checked-bag/comment-page-1/#comment-12726</link>
		<dc:creator>barbara</dc:creator>
		<pubDate>Wed, 18 Jun 2008 01:25:10 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=5063#comment-12726</guid>
		<description>Why don&#039;t the airlines charge for carry ons? That is what everyone wants. If they did more people would check baggage. Boarding would then be quicker and one might even have room to stow something if you wanted to pay.
right now the carryons are huge... no one checks if they are too big...people come on with more that the one bag plus purse or briefcase. It is stupid!!!
What are the airlines thinking????</description>
		<content:encoded><![CDATA[<p>Why don&#8217;t the airlines charge for carry ons? That is what everyone wants. If they did more people would check baggage. Boarding would then be quicker and one might even have room to stow something if you wanted to pay.<br />
right now the carryons are huge&#8230; no one checks if they are too big&#8230;people come on with more that the one bag plus purse or briefcase. It is stupid!!!<br />
What are the airlines thinking????</p>
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		<title>By: James</title>
		<link>http://www.elliott.org/blog/united-follows-american-will-charge-15-for-first-checked-bag/comment-page-1/#comment-12716</link>
		<dc:creator>James</dc:creator>
		<pubDate>Tue, 17 Jun 2008 22:24:46 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=5063#comment-12716</guid>
		<description>Just a comment on Marlene&#039;s lament regarding the diminshing level of customer service with airlines. It&#039;s not just the airlines. It&#039;s happening in every store, restaurant, national park...pretty much everywhere. The problem isn&#039;t just one industry like the airlines, it&#039;s society in general. We are not only accepting of stupid and rude behavior, but I am willing to guess that many of us are also guilty of it - although we don&#039;t always see it.  We have raised the me generation. We have raised the entitlement generation. We are reaping what we have sown. It&#039;s like that pot commercial when the parent demands from his son &quot;Where did you learn this from?&quot; And the son says, &quot;I learned it from watching you!&quot; So if you&#039;re looking for someone to blame for the rampant decline of customer service, start by looking in the mirror.</description>
		<content:encoded><![CDATA[<p>Just a comment on Marlene&#8217;s lament regarding the diminshing level of customer service with airlines. It&#8217;s not just the airlines. It&#8217;s happening in every store, restaurant, national park&#8230;pretty much everywhere. The problem isn&#8217;t just one industry like the airlines, it&#8217;s society in general. We are not only accepting of stupid and rude behavior, but I am willing to guess that many of us are also guilty of it &#8211; although we don&#8217;t always see it.  We have raised the me generation. We have raised the entitlement generation. We are reaping what we have sown. It&#8217;s like that pot commercial when the parent demands from his son &#8220;Where did you learn this from?&#8221; And the son says, &#8220;I learned it from watching you!&#8221; So if you&#8217;re looking for someone to blame for the rampant decline of customer service, start by looking in the mirror.</p>
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		<title>By: Jasper</title>
		<link>http://www.elliott.org/blog/united-follows-american-will-charge-15-for-first-checked-bag/comment-page-1/#comment-12677</link>
		<dc:creator>Jasper</dc:creator>
		<pubDate>Tue, 17 Jun 2008 14:08:10 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=5063#comment-12677</guid>
		<description>@ myself: Wohoo! And there we are. Tropicana blames high oil prices for downsizing their orange juice! They mention the cost of making bottles first in their deceiptful excuse!

&quot;    The downsizing from 96 to 89 ounces wasn’t a decision we took lightly. As you are aware, oil costs have skyrocketed. ***Oil is used to make plastic bottles***, fuel our factories, and ship our juice across the country in refrigerated trains and trucks. We had the choice to either increase prices or to downsize the bottle. We chose to downsize the bottle but add value through the innovation of the SNAP cap and new bottle, which consumers were seeking.

    Although you may not agree with our decision, we hope you can appreciate that they were made in the best interest of our consumers and shareholders.&quot;

source: http://www.mouseprint.org/?p=449#comments)</description>
		<content:encoded><![CDATA[<p>@ myself: Wohoo! And there we are. Tropicana blames high oil prices for downsizing their orange juice! They mention the cost of making bottles first in their deceiptful excuse!</p>
<p>&#8221;    The downsizing from 96 to 89 ounces wasn’t a decision we took lightly. As you are aware, oil costs have skyrocketed. ***Oil is used to make plastic bottles***, fuel our factories, and ship our juice across the country in refrigerated trains and trucks. We had the choice to either increase prices or to downsize the bottle. We chose to downsize the bottle but add value through the innovation of the SNAP cap and new bottle, which consumers were seeking.</p>
<p>    Although you may not agree with our decision, we hope you can appreciate that they were made in the best interest of our consumers and shareholders.&#8221;</p>
<p>source: <a href="http://www.mouseprint.org/?p=449#comments" rel="nofollow">http://www.mouseprint.org/?p=449#comments</a>)</p>
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		<title>By: Ann Marie</title>
		<link>http://www.elliott.org/blog/united-follows-american-will-charge-15-for-first-checked-bag/comment-page-1/#comment-12655</link>
		<dc:creator>Ann Marie</dc:creator>
		<pubDate>Mon, 16 Jun 2008 12:56:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=5063#comment-12655</guid>
		<description>For those of you who fly a lot and even those who don&#039;t, a crisis in the way you will fly is on the way. First off, we start with airlines downsizing and reducing everything from staff to where they fly and when. This happens to do 2 things. First- it reduces the number of available seats causing a spike in price per seat and secondly it puts many people out of work who got some of these airlines to where they are today. 

Next we run into more price hikes all in the name of &quot;fuel prices souring&quot;. We have checked baggage at $15 per piece, charges for crackers and sodas that were once free, charges for weight of baggage, size etc. It&#039;s been reported on several occasions that many of the airlines pay less for their jet fuel then we as Americans pay for a gallon of gasoline for our cars. 

So my question is this, how can these airlines charge higher fares and charge for baggage and grossly overpricing and call it in the name of &quot;fuel prices souring&quot; when they pay less for their fuel then we do to gas up our cars? 

The airlines are going to eventually price themselves out of the market shutting down more airlines and job losses to hard working Americans. This whole process will end up in the same situation of the pre-Amtrak days when passenger rail line priced themselves out and were eventually taken over by the US Government. Eventually, the Government will have no choice then to buy out airlines and consolidate. This will bring prices under control, since they will be a government subsidiary and will have to answer to Congress on price changes. Mark my word- this will happen unless the industry works together and fixes the issues without grossly over charging customers.</description>
		<content:encoded><![CDATA[<p>For those of you who fly a lot and even those who don&#8217;t, a crisis in the way you will fly is on the way. First off, we start with airlines downsizing and reducing everything from staff to where they fly and when. This happens to do 2 things. First- it reduces the number of available seats causing a spike in price per seat and secondly it puts many people out of work who got some of these airlines to where they are today. </p>
<p>Next we run into more price hikes all in the name of &#8220;fuel prices souring&#8221;. We have checked baggage at $15 per piece, charges for crackers and sodas that were once free, charges for weight of baggage, size etc. It&#8217;s been reported on several occasions that many of the airlines pay less for their jet fuel then we as Americans pay for a gallon of gasoline for our cars. </p>
<p>So my question is this, how can these airlines charge higher fares and charge for baggage and grossly overpricing and call it in the name of &#8220;fuel prices souring&#8221; when they pay less for their fuel then we do to gas up our cars? </p>
<p>The airlines are going to eventually price themselves out of the market shutting down more airlines and job losses to hard working Americans. This whole process will end up in the same situation of the pre-Amtrak days when passenger rail line priced themselves out and were eventually taken over by the US Government. Eventually, the Government will have no choice then to buy out airlines and consolidate. This will bring prices under control, since they will be a government subsidiary and will have to answer to Congress on price changes. Mark my word- this will happen unless the industry works together and fixes the issues without grossly over charging customers.</p>
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		<title>By: Marlene</title>
		<link>http://www.elliott.org/blog/united-follows-american-will-charge-15-for-first-checked-bag/comment-page-1/#comment-12641</link>
		<dc:creator>Marlene</dc:creator>
		<pubDate>Sat, 14 Jun 2008 21:18:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=5063#comment-12641</guid>
		<description>It is very frustrating when airlines continue to make flying uncomfortable and a hassle.  I can remember when flying was something special.   Flight attendants actually smiled, said have a good day and met it!  Flight attendants have no control over the increased fees. But they are also responsible for a satisfactory flight.  How tough is it for the attendants to be pleasant?  When is the last time an attendant helped you find a pillow or brought you a newspaper?  I have been on plenty of flights where the attendants were just sitting reading a book.  It is my understanding once they get on the plane; they are working until they get off the plane.  In the mist of increased fees and hassles maybe the airline should take a long hard look at their level of customer service.</description>
		<content:encoded><![CDATA[<p>It is very frustrating when airlines continue to make flying uncomfortable and a hassle.  I can remember when flying was something special.   Flight attendants actually smiled, said have a good day and met it!  Flight attendants have no control over the increased fees. But they are also responsible for a satisfactory flight.  How tough is it for the attendants to be pleasant?  When is the last time an attendant helped you find a pillow or brought you a newspaper?  I have been on plenty of flights where the attendants were just sitting reading a book.  It is my understanding once they get on the plane; they are working until they get off the plane.  In the mist of increased fees and hassles maybe the airline should take a long hard look at their level of customer service.</p>
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		<title>By: Mike</title>
		<link>http://www.elliott.org/blog/united-follows-american-will-charge-15-for-first-checked-bag/comment-page-1/#comment-12626</link>
		<dc:creator>Mike</dc:creator>
		<pubDate>Fri, 13 Jun 2008 21:51:09 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=5063#comment-12626</guid>
		<description>@Richard C:

I face this very dilemma. During the 2000 &quot;Summer of Love&quot; (where pilots worked to rule and refused overtime). I was delayed for hours so many times I swore I would never fly UA again and switched to AA and Alaska.  Unfortunately, Alaska has recently eliminated the two most important routes for me and one of them is only served now by UA or Air Canada.  The other is mostly served by Southwest and American.

I will suck it up and fly American, where my Platinum status helps when things inevitably go wrong.</description>
		<content:encoded><![CDATA[<p>@Richard C:</p>
<p>I face this very dilemma. During the 2000 &#8220;Summer of Love&#8221; (where pilots worked to rule and refused overtime). I was delayed for hours so many times I swore I would never fly UA again and switched to AA and Alaska.  Unfortunately, Alaska has recently eliminated the two most important routes for me and one of them is only served now by UA or Air Canada.  The other is mostly served by Southwest and American.</p>
<p>I will suck it up and fly American, where my Platinum status helps when things inevitably go wrong.</p>
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		<title>By: Richard C</title>
		<link>http://www.elliott.org/blog/united-follows-american-will-charge-15-for-first-checked-bag/comment-page-1/#comment-12617</link>
		<dc:creator>Richard C</dc:creator>
		<pubDate>Fri, 13 Jun 2008 15:48:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=5063#comment-12617</guid>
		<description>We&#039;ve all talked about how people are going to try and cram everything into carry-ons and tie up the boarding process, etc. I don&#039;t want to be a Gloomy Gus but someone is going to get hurt, physically. Someone is going to try to stuff a grand piano in the overhead with some help from the stew, and it&#039;s going to slip and fall and seriously hurt someone. Then the ensuing lawsuits. Oh, dear. I don&#039;t want to give our US carriers any more brilliant ideas but these days most European carriers have weight limits for carry-ons regardless of the size of the bag.We&#039;ve already heard so many say &quot;No More AA, No More UA, No More US&quot; so when the remaining carriers all adopt the same fees for baggage, drinks, snacks, etc., which ones will we fly? Southwest doesn&#039;t go everywhere. JetBlue just pulled out of my hometown which is poorly served in any event. We can&#039;t stay home forever. We&#039;ll have to fly one of these carriers, sadly, at some point in time.</description>
		<content:encoded><![CDATA[<p>We&#8217;ve all talked about how people are going to try and cram everything into carry-ons and tie up the boarding process, etc. I don&#8217;t want to be a Gloomy Gus but someone is going to get hurt, physically. Someone is going to try to stuff a grand piano in the overhead with some help from the stew, and it&#8217;s going to slip and fall and seriously hurt someone. Then the ensuing lawsuits. Oh, dear. I don&#8217;t want to give our US carriers any more brilliant ideas but these days most European carriers have weight limits for carry-ons regardless of the size of the bag.We&#8217;ve already heard so many say &#8220;No More AA, No More UA, No More US&#8221; so when the remaining carriers all adopt the same fees for baggage, drinks, snacks, etc., which ones will we fly? Southwest doesn&#8217;t go everywhere. JetBlue just pulled out of my hometown which is poorly served in any event. We can&#8217;t stay home forever. We&#8217;ll have to fly one of these carriers, sadly, at some point in time.</p>
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		<title>By: Kevin Muray</title>
		<link>http://www.elliott.org/blog/united-follows-american-will-charge-15-for-first-checked-bag/comment-page-1/#comment-12603</link>
		<dc:creator>Kevin Muray</dc:creator>
		<pubDate>Thu, 12 Jun 2008 23:13:07 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=5063#comment-12603</guid>
		<description>Terri,

That is a very good question. If I take my larger then life suitcase with me past secuirty (so long as I dont have more then 3oz of liquids), and then they have to gate check it, are they still going to charge me for that or is it free?

Chris, do you have any insight into what will happen with this?</description>
		<content:encoded><![CDATA[<p>Terri,</p>
<p>That is a very good question. If I take my larger then life suitcase with me past secuirty (so long as I dont have more then 3oz of liquids), and then they have to gate check it, are they still going to charge me for that or is it free?</p>
<p>Chris, do you have any insight into what will happen with this?</p>
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		<title>By: Amy</title>
		<link>http://www.elliott.org/blog/united-follows-american-will-charge-15-for-first-checked-bag/comment-page-1/#comment-12599</link>
		<dc:creator>Amy</dc:creator>
		<pubDate>Thu, 12 Jun 2008 20:17:46 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=5063#comment-12599</guid>
		<description>So what if you travel with your spouse and they have premier status and you don&#039;t? Do you still have to pay the $15?

I am so sick of all these new fees! Time to stay home!</description>
		<content:encoded><![CDATA[<p>So what if you travel with your spouse and they have premier status and you don&#8217;t? Do you still have to pay the $15?</p>
<p>I am so sick of all these new fees! Time to stay home!</p>
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		<title>By: Terri</title>
		<link>http://www.elliott.org/blog/united-follows-american-will-charge-15-for-first-checked-bag/comment-page-1/#comment-12598</link>
		<dc:creator>Terri</dc:creator>
		<pubDate>Thu, 12 Jun 2008 20:16:28 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=5063#comment-12598</guid>
		<description>So is gate-checking your bags the ultimate end around for this? Gate-checked bags are ones that a traveler intends to carry-on but can&#039;t for whatever reason. If we can do an end around this, then we should all just gate-check everything!</description>
		<content:encoded><![CDATA[<p>So is gate-checking your bags the ultimate end around for this? Gate-checked bags are ones that a traveler intends to carry-on but can&#8217;t for whatever reason. If we can do an end around this, then we should all just gate-check everything!</p>
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		<title>By: Anthony</title>
		<link>http://www.elliott.org/blog/united-follows-american-will-charge-15-for-first-checked-bag/comment-page-1/#comment-12597</link>
		<dc:creator>Anthony</dc:creator>
		<pubDate>Thu, 12 Jun 2008 18:57:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=5063#comment-12597</guid>
		<description>&quot;United follows American, will charge $15 for first checked bag&quot;

...thus cementing United&#039;s reputation as the worst U.S. airline.

The best solution:  don&#039;t fly United or American.  Vote with your dollars.</description>
		<content:encoded><![CDATA[<p>&#8220;United follows American, will charge $15 for first checked bag&#8221;</p>
<p>&#8230;thus cementing United&#8217;s reputation as the worst U.S. airline.</p>
<p>The best solution:  don&#8217;t fly United or American.  Vote with your dollars.</p>
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		<title>By: Jasper</title>
		<link>http://www.elliott.org/blog/united-follows-american-will-charge-15-for-first-checked-bag/comment-page-1/#comment-12595</link>
		<dc:creator>Jasper</dc:creator>
		<pubDate>Thu, 12 Jun 2008 18:23:21 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=5063#comment-12595</guid>
		<description>@ MW: You really think they haven&#039;t thought of worse yet? 

BTW: I think we need to shift our focus from trying to influence the airlines to getting all the travel websites to show true pricing in their comparative tables. They should start including all the fees and surcharges, so that customers get a real price when they compare prices in stead of the current &#039;airplane-entry-ticket&#039; prices we get to see now.

All they need to do is add a little field where you can say how many bags you want to check. Or they can simply increase the tickets prices of AA and UA by a standard $15.</description>
		<content:encoded><![CDATA[<p>@ MW: You really think they haven&#8217;t thought of worse yet? </p>
<p>BTW: I think we need to shift our focus from trying to influence the airlines to getting all the travel websites to show true pricing in their comparative tables. They should start including all the fees and surcharges, so that customers get a real price when they compare prices in stead of the current &#8216;airplane-entry-ticket&#8217; prices we get to see now.</p>
<p>All they need to do is add a little field where you can say how many bags you want to check. Or they can simply increase the tickets prices of AA and UA by a standard $15.</p>
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		<title>By: Bill Wolfe II</title>
		<link>http://www.elliott.org/blog/united-follows-american-will-charge-15-for-first-checked-bag/comment-page-1/#comment-12593</link>
		<dc:creator>Bill Wolfe II</dc:creator>
		<pubDate>Thu, 12 Jun 2008 17:28:10 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=5063#comment-12593</guid>
		<description>I was really hoping that United would be smart enough to wait until American goes live with their process to see how it works out.  I&#039;m Premier with United and dreading the boarding process this summer when everyone tries to get their carry-on on board.  They&#039;re going to have to start boarding 45 minutes before departure just to try to leave on time.  I feel really sorry for the gate agents and flight attendants that are going to have to deal with this crazy policy too.</description>
		<content:encoded><![CDATA[<p>I was really hoping that United would be smart enough to wait until American goes live with their process to see how it works out.  I&#8217;m Premier with United and dreading the boarding process this summer when everyone tries to get their carry-on on board.  They&#8217;re going to have to start boarding 45 minutes before departure just to try to leave on time.  I feel really sorry for the gate agents and flight attendants that are going to have to deal with this crazy policy too.</p>
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		<title>By: M.W.</title>
		<link>http://www.elliott.org/blog/united-follows-american-will-charge-15-for-first-checked-bag/comment-page-1/#comment-12591</link>
		<dc:creator>M.W.</dc:creator>
		<pubDate>Thu, 12 Jun 2008 16:51:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=5063#comment-12591</guid>
		<description>Jasper... don&#039;t give them ideas!  The service fee sounds like something they would actually do!</description>
		<content:encoded><![CDATA[<p>Jasper&#8230; don&#8217;t give them ideas!  The service fee sounds like something they would actually do!</p>
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