http://www.elliott.org/blog/todays-surprise-change-in-dot-complaint-policy-could-let-airlines-off-the-hook/ Consumer advocate Christopher Elliott's site. Fri, 10 Feb 2012 05:25:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.elliott.org/blog/todays-surprise-change-in-dot-complaint-policy-could-let-airlines-off-the-hook/comment-page-1/#comment-4088 Ndimitru Tue, 02 Oct 2007 22:50:00 +0000 http://www.elliott.org/blog/todays-surprise-change-in-dot-complaint-policy-could-let-airlines-off-the-hook/#comment-4088 I did pick I am a passenger, and nothing opened up. Maybe it is only written for certain browsers, or certain code...if so they should have that information on the form! I did pick I am a passenger, and nothing opened up. Maybe it is only written for certain browsers, or certain code…if so they should have that information on the form!

]]> http://www.elliott.org/blog/todays-surprise-change-in-dot-complaint-policy-could-let-airlines-off-the-hook/comment-page-1/#comment-4056 Ed Tue, 02 Oct 2007 16:02:56 +0000 http://www.elliott.org/blog/todays-surprise-change-in-dot-complaint-policy-could-let-airlines-off-the-hook/#comment-4056 First name and last name are on the form. You have to pull down the menu item at the top of the page titled "I am: Select One" and choose if you are a passenger, relative of a passenger, Lawyer on behalf of client or Travel agency or other. Selecting the item that refers to you will open up the first name and last name section of the form. Ed web/gadget guru First name and last name are on the form. You have to pull down the menu item at the top of the page titled “I am: Select One” and choose if you are a passenger, relative of a passenger, Lawyer on behalf of client or Travel agency or other.
Selecting the item that refers to you will open up the first name and last name section of the form.
Ed
web/gadget guru

]]> http://www.elliott.org/blog/todays-surprise-change-in-dot-complaint-policy-could-let-airlines-off-the-hook/comment-page-1/#comment-4040 Ndimitru Tue, 02 Oct 2007 14:02:11 +0000 http://www.elliott.org/blog/todays-surprise-change-in-dot-complaint-policy-could-let-airlines-off-the-hook/#comment-4040 Even worse -how about a web form that DOES NOT WORK??? Just tried to use it, and although first name and last name are not on the form, they are required fields... so now when you try to file a complaint you CAN'T!! That will REALLY reduce complaints!! Even worse -how about a web form that DOES NOT WORK??? Just tried to use it, and although first name and last name are not on the form, they are required fields… so now when you try to file a complaint you CAN’T!! That will REALLY reduce complaints!!

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