Comments on: They stepped up to the plate and overpaid for my hotel — now what? http://www.elliott.org/blog/they-stepped-up-to-the-plate-and-overpaid-for-my-hotel-now-what/ Consumer advocate Christopher Elliott's site. Fri, 10 Feb 2012 05:25:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Travel News and Stories for 11/09/2009 | U Reader | Your daily news stop station ... http://www.elliott.org/blog/they-stepped-up-to-the-plate-and-overpaid-for-my-hotel-now-what/comment-page-2/#comment-27185 Travel News and Stories for 11/09/2009 | U Reader | Your daily news stop station ... Sat, 14 Nov 2009 23:47:55 +0000 http://www.elliott.org/?p=9338#comment-27185 [...] They stepped up to the image and overpaid for my road house — right away what? Dale Nielsen did all he could to endorse his Delta Air Lines moody from Los Angeles to Honolulu. He requisitioned the outing by an online group which offering a presentation of moody report changes. He called his airline. It wasn’t enough. http://www.elliott.org [...] [...] They stepped up to the image and overpaid for my road house — right away what? Dale Nielsen did all he could to endorse his Delta Air Lines moody from Los Angeles to Honolulu. He requisitioned the outing by an online group which offering a presentation of moody report changes. He called his airline. It wasn’t enough. http://www.elliott.org [...]

]]> By: barbie45 http://www.elliott.org/blog/they-stepped-up-to-the-plate-and-overpaid-for-my-hotel-now-what/comment-page-2/#comment-26966 barbie45 Wed, 11 Nov 2009 21:57:05 +0000 http://www.elliott.org/?p=9338#comment-26966 Really now; Mr. Nielson is a big boy now. He ought to be able to make his own decisions; if not follow the advice Chris gave you. Who knows you might luck out. Really now; Mr. Nielson is a big boy now. He ought to be able to make his own decisions; if not follow the advice Chris gave you. Who knows you might luck out.

]]> By: Teresa http://www.elliott.org/blog/they-stepped-up-to-the-plate-and-overpaid-for-my-hotel-now-what/comment-page-2/#comment-26957 Teresa Wed, 11 Nov 2009 20:50:08 +0000 http://www.elliott.org/?p=9338#comment-26957 I personally think MeanMeosh's idea is the best - just shred the check you don't cash. I'd cash the check from Delta since it seems they dropped the ball, and write a note to Travelocity explaining you will not be cashing their check and explain why. All they would do with the actual returned check is shred it and much more than $122 gets "balanced" at the end of the month anyway if they chose not to do anything with your letter. I personally think MeanMeosh’s idea is the best – just shred the check you don’t cash. I’d cash the check from Delta since it seems they dropped the ball, and write a note to Travelocity explaining you will not be cashing their check and explain why. All they would do with the actual returned check is shred it and much more than $122 gets “balanced” at the end of the month anyway if they chose not to do anything with your letter.

]]> By: ajaynejr http://www.elliott.org/blog/they-stepped-up-to-the-plate-and-overpaid-for-my-hotel-now-what/comment-page-2/#comment-26856 ajaynejr Tue, 10 Nov 2009 01:39:20 +0000 http://www.elliott.org/?p=9338#comment-26856 This is just an idea but he should not actually do it unless several other comments favoring this idea have been seen. 1. Cash both checks promptly. 2. Compose at your convenience, taking your own sweet time, this letter: That you received two checks and inviting the two companies to decide between themselves how the duplicate payment will be paid back. Include a deadline after which a 50/50 payment will be done. 3. The letter should be sent no sooner than 30 days from when you cashed the checks and the deadline should be at least 60 days after that. 4. 30 days after the deadline, if no agreement to the contrary was received from both companies, send back the duplicate payment 50/50. You do not want to send the payment back to one company and a little while later the other company demands its payment back on the grounds that the first company should have paid. This is just an idea but he should not actually do it unless several other comments favoring this idea have been seen.

1. Cash both checks promptly.
2. Compose at your convenience, taking your own sweet time, this letter: That you received two checks and inviting the two companies to decide between themselves how the duplicate payment will be paid back. Include a deadline after which a 50/50 payment will be done.
3. The letter should be sent no sooner than 30 days from when you cashed the checks and the deadline should be at least 60 days after that.
4. 30 days after the deadline, if no agreement to the contrary was received from both companies, send back the duplicate payment 50/50.

You do not want to send the payment back to one company and a little while later the other company demands its payment back on the grounds that the first company should have paid.

]]> By: Freya http://www.elliott.org/blog/they-stepped-up-to-the-plate-and-overpaid-for-my-hotel-now-what/comment-page-2/#comment-26776 Freya Sun, 08 Nov 2009 18:40:05 +0000 http://www.elliott.org/?p=9338#comment-26776 I think half to travelocity and half to Delta with a letter to each telling what and why. I think half to travelocity and half to Delta with a letter to each telling what and why.

]]> By: Byron http://www.elliott.org/blog/they-stepped-up-to-the-plate-and-overpaid-for-my-hotel-now-what/comment-page-2/#comment-26774 Byron Sun, 08 Nov 2009 16:30:01 +0000 http://www.elliott.org/?p=9338#comment-26774 I think one of the checks should be returned. I would let both parties know that there were two payments. The travel agency and the airline both acted in good faith and that should be reciprocated. I think one of the checks should be returned. I would let both parties know that there were two payments. The travel agency and the airline both acted in good faith and that should be reciprocated.

]]> By: Barry Graham http://www.elliott.org/blog/they-stepped-up-to-the-plate-and-overpaid-for-my-hotel-now-what/comment-page-2/#comment-26762 Barry Graham Sun, 08 Nov 2009 02:58:30 +0000 http://www.elliott.org/?p=9338#comment-26762 Of course they should return what was overpaid. Of course they should return what was overpaid.

]]> By: Di http://www.elliott.org/blog/they-stepped-up-to-the-plate-and-overpaid-for-my-hotel-now-what/comment-page-2/#comment-26757 Di Sun, 08 Nov 2009 02:24:18 +0000 http://www.elliott.org/?p=9338#comment-26757 In this case, I would send the check from Travelocity back. It appears that even they weren't notified of the change, so they couldn't have been able to notify the customer. Delta, being the provider of service and ultimate receiver of the fare, seems to have dropped the ball as far as making sure the customer (or travel agent) was notified of the time change (as Delta and Northwest are the same company). In this case, I would send the check from Travelocity back. It appears that even they weren’t notified of the change, so they couldn’t have been able to notify the customer. Delta, being the provider of service and ultimate receiver of the fare, seems to have dropped the ball as far as making sure the customer (or travel agent) was notified of the time change (as Delta and Northwest are the same company).

]]> By: Gary Leff http://www.elliott.org/blog/they-stepped-up-to-the-plate-and-overpaid-for-my-hotel-now-what/comment-page-2/#comment-26756 Gary Leff Sun, 08 Nov 2009 00:51:16 +0000 http://www.elliott.org/?p=9338#comment-26756 @MeanMeosh - a check generally becomes stale dated after 6 months but I routinely see banks cash 2 year old checks. @MeanMeosh – a check generally becomes stale dated after 6 months but I routinely see banks cash 2 year old checks.

]]> By: Gary Leff http://www.elliott.org/blog/they-stepped-up-to-the-plate-and-overpaid-for-my-hotel-now-what/comment-page-2/#comment-26755 Gary Leff Sun, 08 Nov 2009 00:50:16 +0000 http://www.elliott.org/?p=9338#comment-26755 Write back to Delta. Say you appreciate the reimbursement, and their taking ownership of the problem. Say that Travelocity, which booked the tickets, provided reimbursement as well. Now you have received $122 more than your actual expenses, although you also lost much time -- both during the trip and in following up. Would it be ok to keep the $122 that Delta sent you? Write a similar letter to Travelocity. When no reply comes, or a canned reply, take that as permission to keep the money. Write back to Delta. Say you appreciate the reimbursement, and their taking ownership of the problem. Say that Travelocity, which booked the tickets, provided reimbursement as well. Now you have received $122 more than your actual expenses, although you also lost much time — both during the trip and in following up. Would it be ok to keep the $122 that Delta sent you?

Write a similar letter to Travelocity.

When no reply comes, or a canned reply, take that as permission to keep the money.

]]> By: MeanMeosh http://www.elliott.org/blog/they-stepped-up-to-the-plate-and-overpaid-for-my-hotel-now-what/comment-page-2/#comment-26750 MeanMeosh Sat, 07 Nov 2009 21:43:25 +0000 http://www.elliott.org/?p=9338#comment-26750 In my opinion - he shouldn't keep both checks. However, the question becomes, what to do with the second one. Having navigated the bureaucratic minefield of MY OWN COMPANY while trying to return a reimbursement that was given to me in error (it took nearly 3 months and a lot of aggravation to finally fix), my suggestion would be - keep the check from the company you think is most at fault, and throw the other one in the shredder. After about 90 days, the uncashed check becomes void, and everyone can go on their merry way. As inept as so many airline customer service departments are these days, I suspect the traveler would just be asking for more trouble and aggravation if he tries to mail it back with correspondence. In my opinion – he shouldn’t keep both checks. However, the question becomes, what to do with the second one. Having navigated the bureaucratic minefield of MY OWN COMPANY while trying to return a reimbursement that was given to me in error (it took nearly 3 months and a lot of aggravation to finally fix), my suggestion would be – keep the check from the company you think is most at fault, and throw the other one in the shredder. After about 90 days, the uncashed check becomes void, and everyone can go on their merry way. As inept as so many airline customer service departments are these days, I suspect the traveler would just be asking for more trouble and aggravation if he tries to mail it back with correspondence.

]]> By: Hester http://www.elliott.org/blog/they-stepped-up-to-the-plate-and-overpaid-for-my-hotel-now-what/comment-page-2/#comment-26748 Hester Sat, 07 Nov 2009 19:40:07 +0000 http://www.elliott.org/?p=9338#comment-26748 barbie45 - you are most certainly entitled to your opinions. But it would sure be appreciated if you could at least make an attempt to express them in a manner befitting this intelligent, high-quality site. Basic rules of grammar, punctuation, and spelling would help. Sentences that run on for 237 words without a single period (like the one in response to EricR) are awfully painful to read. As are choppy, nonsensical sentences such as this one, from another one of your comments above: "That would ruin their account s and possibly result in a poor review; they are not ceos;just at least for bank tellers grossly underpaid." What does that even mean? Hon, nobody can translate that - it's not written in any known configuration of the English language. Is this some sort of hillbilly speak? Do you perhaps live in the Appalachians? If you can't express your opinions in a readable fashion, it's probably best to just keep them to yourself. Nobody can understand anything you are saying anyway, so what's the point? In case you haven't noticed, the vast majority of people who comment on this site are high-functioning, intelligent adults, who express complex thoughts coherently and articulately. I realize you probably don't know what most of the words in that last sentence even mean, which should be a good clue that you really do not fit in here. barbie45 – you are most certainly entitled to your opinions. But it would sure be appreciated if you could at least make an attempt to express them in a manner befitting this intelligent, high-quality site. Basic rules of grammar, punctuation, and spelling would help. Sentences that run on for 237 words without a single period (like the one in response to EricR) are awfully painful to read. As are choppy, nonsensical sentences such as this one, from another one of your comments above: “That would ruin their account s and possibly result in a poor review; they are not ceos;just at least for bank tellers grossly underpaid.”

What does that even mean? Hon, nobody can translate that – it’s not written in any known configuration of the English language. Is this some sort of hillbilly speak? Do you perhaps live in the Appalachians?

If you can’t express your opinions in a readable fashion, it’s probably best to just keep them to yourself. Nobody can understand anything you are saying anyway, so what’s the point?

In case you haven’t noticed, the vast majority of people who comment on this site are high-functioning, intelligent adults, who express complex thoughts coherently and articulately. I realize you probably don’t know what most of the words in that last sentence even mean, which should be a good clue that you really do not fit in here.

]]> By: barbie45 http://www.elliott.org/blog/they-stepped-up-to-the-plate-and-overpaid-for-my-hotel-now-what/comment-page-2/#comment-26745 barbie45 Sat, 07 Nov 2009 17:13:45 +0000 http://www.elliott.org/?p=9338#comment-26745 I am entitled to my opinion; ; According to Chris my comments are welcome here ; feel free to ignore them that is your right. I am entitled to my opinion; ; According to Chris my comments are welcome here ; feel free to ignore them that is your right.

]]> By: Hester http://www.elliott.org/blog/they-stepped-up-to-the-plate-and-overpaid-for-my-hotel-now-what/comment-page-2/#comment-26743 Hester Sat, 07 Nov 2009 15:43:31 +0000 http://www.elliott.org/?p=9338#comment-26743 barbie45 - who ARE you? How old are you? I ask because your comments make no sense. You appear to be either a very young child, or a very old person. Do you have an education? Is English your first language? I'm just trying to understand why you can't seem to write a coherent thought. This is a very high-quality blog here, and your comments everywhere are dumbing it down and making it painful for intelligent people to follow. They just muck up an otherwise intelligent discussion. You asked why EricR singled you out. It's because your comments are the worst of all of them, and showed a complete lack of any ethical or moral core whatsoever. I'm sure he, like so many of us, was just horrified by the depravity in your comments. And you don't even seem to understand what he was saying to you. For pete's sake, he didn't say that you shoplifted! Can you really not comprehend the concept of allegory? He was trying to help you to see that keeping money that doesn't belong to you is STEALING, just like shoplifting is stealing. Can you see the connection now? Seriously, whoever you are, you need to go find some other blog to post your strange, feeble-minded, half-witted blatherings. You really don't belong here. I'm sure you can find people of your own kind somewhere else, and let the good folks of this site continue their discussions without your bizarre, troll-like postings. barbie45 – who ARE you? How old are you? I ask because your comments make no sense. You appear to be either a very young child, or a very old person. Do you have an education? Is English your first language? I’m just trying to understand why you can’t seem to write a coherent thought. This is a very high-quality blog here, and your comments everywhere are dumbing it down and making it painful for intelligent people to follow. They just muck up an otherwise intelligent discussion.

You asked why EricR singled you out. It’s because your comments are the worst of all of them, and showed a complete lack of any ethical or moral core whatsoever. I’m sure he, like so many of us, was just horrified by the depravity in your comments. And you don’t even seem to understand what he was saying to you. For pete’s sake, he didn’t say that you shoplifted! Can you really not comprehend the concept of allegory? He was trying to help you to see that keeping money that doesn’t belong to you is STEALING, just like shoplifting is stealing. Can you see the connection now?

Seriously, whoever you are, you need to go find some other blog to post your strange, feeble-minded, half-witted blatherings. You really don’t belong here. I’m sure you can find people of your own kind somewhere else, and let the good folks of this site continue their discussions without your bizarre, troll-like postings.

]]> By: David Z http://www.elliott.org/blog/they-stepped-up-to-the-plate-and-overpaid-for-my-hotel-now-what/comment-page-2/#comment-26742 David Z Sat, 07 Nov 2009 15:27:29 +0000 http://www.elliott.org/?p=9338#comment-26742 <blockquote>There is no question of sending any money back to Travelocity. Period.</blockquote> Wish that were so, but...others obviously disagree. Period. At the end of the day, it's up to Mr. Nielsen what to do with those payments. Period.

There is no question of sending any money back to Travelocity. Period.

Wish that were so, but…others obviously disagree. Period.

At the end of the day, it’s up to Mr. Nielsen what to do with those payments. Period.

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