Comments on: The ultimate punishment? Internet travel agency faces record fine for advertising violations http://www.elliott.org/blog/the-ultimate-punishment-internet-travel-agency-faces-record-fine-for-advertising-violations/ Consumer advocate Christopher Elliott's site. Fri, 10 Feb 2012 05:25:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Blake Fleetwood http://www.elliott.org/blog/the-ultimate-punishment-internet-travel-agency-faces-record-fine-for-advertising-violations/comment-page-1/#comment-53352 Blake Fleetwood Wed, 17 Nov 2010 20:39:27 +0000 http://www.elliott.org/?p=9448#comment-53352 "There was a miscommunication" What does this mean... Did they give you anything in writing. If they have you something in writing and you did not read it and went to the airport a day later... you are in trouble. No airline I know sells tickets and allows you to miss the flight and then take the next one... Get everything in writing.. If they sent it to you and you didn't read it,,, sorry. The airlines make the rules. It's not fair. But that is the way it is.. Everyone ought to know this. “There was a miscommunication”

What does this mean… Did they give you anything in writing. If they have you something in writing and you did not read it and went to the airport a day later… you are in trouble.

No airline I know sells tickets and allows you to miss the flight and then take the next one…

Get everything in writing.. If they sent it to you and you didn’t read it,,, sorry.

The airlines make the rules. It’s not fair. But that is the way it is.. Everyone ought to know this.

]]> By: Travel News – Been Everywhere, Fake Strike, Record Fine, Miles Can’t Transfer, Miles Probed | Amateur Traveler Travel Blog http://www.elliott.org/blog/the-ultimate-punishment-internet-travel-agency-faces-record-fine-for-advertising-violations/comment-page-1/#comment-27814 Travel News – Been Everywhere, Fake Strike, Record Fine, Miles Can’t Transfer, Miles Probed | Amateur Traveler Travel Blog Sat, 28 Nov 2009 00:43:52 +0000 http://www.elliott.org/?p=9448#comment-27814 [...] The ultimate punishment? Internet travel agency faces record fine for advertising violations The online travel agency Ultimate Fares faces $600,000 in government fines for failing to include taxes and service fees in its airfares, a U.S. Department of Transportation Administrative Law Judge has ruled. The fine would be the largest ever assessed for advertising violations, according to regulators. [...] [...] The ultimate punishment? Internet travel agency faces record fine for advertising violations The online travel agency Ultimate Fares faces $600,000 in government fines for failing to include taxes and service fees in its airfares, a U.S. Department of Transportation Administrative Law Judge has ruled. The fine would be the largest ever assessed for advertising violations, according to regulators. [...]

]]> By: David Z http://www.elliott.org/blog/the-ultimate-punishment-internet-travel-agency-faces-record-fine-for-advertising-violations/comment-page-1/#comment-27239 David Z Mon, 16 Nov 2009 02:16:40 +0000 http://www.elliott.org/?p=9448#comment-27239 @Renee It's honestly not looking good from what you described. Given that so-called travel agent isn't willing to do anything for you, what to do next depends on how you paid them. If you paid via credit card, well...try to dispute the charge. If you paid in, say, cash, then regrettably there isn't anything else to do other than charge to experience, maybe blog about it, but altogether avoid that travel agent. And maybe book your next trip yourself next time. Use the travel agencies' web sites like Expedia or Orbitz, find what you're looking for, then check with the airline in question. Good luck, and hope it works out somehow for you. @Renee

It’s honestly not looking good from what you described. Given that so-called travel agent isn’t willing to do anything for you, what to do next depends on how you paid them.

If you paid via credit card, well…try to dispute the charge. If you paid in, say, cash, then regrettably there isn’t anything else to do other than charge to experience, maybe blog about it, but altogether avoid that travel agent.

And maybe book your next trip yourself next time. Use the travel agencies’ web sites like Expedia or Orbitz, find what you’re looking for, then check with the airline in question.

Good luck, and hope it works out somehow for you.

]]> By: Renee http://www.elliott.org/blog/the-ultimate-punishment-internet-travel-agency-faces-record-fine-for-advertising-violations/comment-page-1/#comment-27225 Renee Sun, 15 Nov 2009 17:56:01 +0000 http://www.elliott.org/?p=9448#comment-27225 Can somebody help or give me some ideas on what to do. Here is what happened. I went through this traveling agent to book a flight to Africa. she got me a low fare ticket at the last minute which i took. however there was a miscommunication about my departure date. The flight i was supposed to take was a day a earlier. I went to the airport the next day and i was told that my flight was ‘yesterday’. I was in shock. the ticketing agent told me she could book me on another flight but it was going to cost me more. so i called my agent and she flat out told me “there is nothing i can do for you”. she refused to listen to me and would not even allow me to finish a sentence. she said she cannot get me on another flight and even at one point told me i was beginning to piss her off. Somebody please tell me what to do. I can’t just loose that money like that. Can somebody help or give me some ideas on what to do. Here is what happened. I went through this traveling agent to book a flight to Africa. she got me a low fare ticket at the last minute which i took. however there was a miscommunication about my departure date. The flight i was supposed to take was a day a earlier. I went to the airport the next day and i was told that my flight was ‘yesterday’. I was in shock. the ticketing agent told me she could book me on another flight but it was going to cost me more. so i called my agent and she flat out told me “there is nothing i can do for you”. she refused to listen to me and would not even allow me to finish a sentence. she said she cannot get me on another flight and even at one point told me i was beginning to piss her off. Somebody please tell me what to do. I can’t just loose that money like that.

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