Comments on: Part of your nonrefundable airline ticket is refundable, after all

By: Anonymous

Anonymous — Sun, 29 Jan 2012 16:21:00 +0000

I spoke with Spirit airlines today regarding refunding the taxes and got nowhere. I tried referencing info from this article and got nowhere. ”This goes against our policy.”

By: Chad Ellis

Chad Ellis — Sun, 29 Jan 2012 16:16:00 +0000

Just spoke with Spirit Airlines today referencing this article, and they refused to refund the taxes. ”That is not part of our policy.”

By: Flyhi152

Flyhi152 — Sat, 27 Aug 2011 02:12:00 +0000

I tried to get my taxes and fees back from Lufthansa, they refunded only a small portion and after after I filed a dispute with my credit card company they stated that the fuel surcharge (YQ) and the Passenger Facility Charge (PFC) are non-refundable. Why should a passenger who does not fly pay the Passenger Facility Charge which in many countries is paid directly at the airport ? In those countries like for example the Philippines, Colombia, etc. a passenger can’t fly he won’t pay the Passenger facility charge or (Terminal Fee) - why should a US passenger who pays this fee when he purchases the ticket have to pay for the Terminal that he doesn’t use ?

By: Refundable airline tickets | FilDaily

Refundable airline tickets | FilDaily — Thu, 06 Jan 2011 19:40:38 +0000

[...] Part of your nonrefundable airline ticket is refundable, after allIt turns out your nonrefundable ticket isn't entirely nonrefundable, after all. Taxes and government fees, which until now have disappeared … [...]

By: Elaine

Elaine — Wed, 03 Feb 2010 01:02:56 +0000

I just got stuck with two Alaska non-refundable tickets, which have been cancelled for medical reasons. I don’t know if my insurance company will refund the cost, as the money is in my Alaska account as a credit for another flight within a year. I can’t use this credit within the year, and if the insurance company will not cover it, I will buy two fully refundable full fare tickets for as close to the amount as possible, and then cancel them in a month or so. I should be able to get the money back this way.

By: Hotel Employee

Hotel Employee — Sat, 19 Dec 2009 11:18:15 +0000

This makes me wonder if the hotels are keeping this fee as well. I know that when a guest doesn’t show up they are charged one nights stay, including state taxes and HOT (Hotel Occupancy Tax). But as for the government getting that money, I have no idea. I think I’ll fire off a letter to a friend of mine that works in this department in Austin. Thanks for bringing it to my attention.

By: samir nasr

samir nasr — Thu, 19 Nov 2009 16:45:25 +0000

I could not find one website to give detailed info about non refundable tickrts.
My qustion really is, Do I, as a passenger, have the right for full refund IF the airline company change my itenerary due to flight schedule change ?
I am asking about Dela in particulr.
Thanks
Samir Nasr

By: Mark

Mark — Tue, 14 Apr 2009 18:39:33 +0000

I had to cancel 2 tix with spirit but they refunded the fees with no question asked the day i requested it

By: Mike

Mike — Thu, 09 Apr 2009 17:12:57 +0000

Wow, never thought of the taxes and fees portion.

indeed those fees are not part of the airline’s charges but rather governmental charges assessed for your flight and departure nd arrival at a particular airport. While the ticket may be non refundable, the fees are not “the ticket” Likewise, any additional fees charged like fuel surcharges are also not “the ticket” and should be refunded. Seems to me like this is an easy one for government officials to look into.

By: Liz

Liz — Wed, 08 Apr 2009 19:32:31 +0000

Of course the airlines (or government) get a double dip on revenue/taxes/fees from unused tickets since those seats are re-sold, overbooked, etc…

By: Lisa S

Lisa S — Wed, 08 Apr 2009 18:42:42 +0000

British Airways refunded me the taxes on a ORD-MAN flight but charged $25 admin fee. I was happy with the return, which was relatively painless–Of course, it occurred after months of disputing credit card charges on a flight that was supposed to include a leg where I used miles and about which BA staff lied to me, parlaying my ignorance into purchase of a ticket I couldn’t use to get to the Isle of Man. Live and learn, I suppose.

By: Steve

Steve — Tue, 07 Apr 2009 17:13:48 +0000

Maybe the Obama administration should take a look at these airlines to ensure they are remitting all of the taxes collected from passengers to the appropriate taxing authorities and not keeping the taxes on cancelled or unused non-refundable tickets.

By: David Z

David Z — Mon, 06 Apr 2009 23:29:19 +0000

Sadly we don’t refund taxes for cancelled or “unused” flights, either. I don’t recall the exact link somewhere at the IRS’ site, but has anyone had any better luck trying to get the refund from them for U.S.-based airlines and flights?

By: Deborah Novak

Deborah Novak — Mon, 06 Apr 2009 20:21:17 +0000

I have asked the airlines several times about refunding these taxes before and was simply told nonrefundable. I have also asked the airlines to refund the fuel surcharge, and got nowhere. I have asked airlines to refund tickets due to hurricane damage to resort which had to close for almost a year, but they will only stand by their rule of international tickets must be reissued before original travel date. They don’t understand the resort had no eta on repairs.I believe the airlines keeps all these taxes, fees and to me this is against the law. These fees should go back to the traveler because they did not use the airport, security, fuel etc. I would love to see the proof that the airlines passed these on to the various departments.

By: David Cottingham

David Cottingham — Mon, 06 Apr 2009 17:12:02 +0000

I tried this discussion with USAir last year and got nowhere. Did not think about trying the c-crd route because it had been over a year since I charged the flight in the first place. dlc