Comments on: Never mind! Expedia quietly voids — then unvoids — terms on refer-a-friend promo

By: Frank Booth

Frank Booth — Wed, 12 Aug 2009 20:20:53 +0000

So… they didn’t respond to you either, huh?

By: Carver

Carver — Tue, 11 Aug 2009 06:43:18 +0000

I have to respectfully disagree with the notion that Expedia can ethically retroactively change the terms of the agreement. That’s highly unfair. If someone gamed the system, then that’s Expedia’s tough luck. They should have hired a professional service company to run their promotion like everyone else does.

By: Bill

Bill — Mon, 10 Aug 2009 17:16:28 +0000

Without reading too much about this, it looks like this was possibly not well thought out and expedia stood to lose a lot of money.

For Expedia: Better check to make sure you can make a profit on your promotions.

For customers: Don’t expect people to lose money to give you a benefit. If it is too good to be true, it probably is.