Comments on: My airline is grounded — now what? http://www.elliott.org/blog/my-airline-is-grounded-now-what/ The travel troubleshooter. Sun, 21 Mar 2010 23:21:41 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: joe http://www.elliott.org/blog/my-airline-is-grounded-now-what/comment-page-1/#comment-10845 joe Wed, 09 Apr 2008 22:48:16 +0000 http://www.elliott.org/blog/my-airline-is-grounded-now-what/#comment-10845 I'm not sure the caveat you mention about the Fair Credit Billing Act is accurate. The way I read the text of the bill, the "in-state/100-mile" provision of the FCBA pertains to a lower threshold of disputes pertaining to the quality of a good or service. Items that are billed for and not received fall into one of a set of more strict "billing error" categories that are mentioned earlier in the text. I’m not sure the caveat you mention about the Fair Credit Billing Act is accurate. The way I read the text of the bill, the “in-state/100-mile” provision of the FCBA pertains to a lower threshold of disputes pertaining to the quality of a good or service. Items that are billed for and not received fall into one of a set of more strict “billing error” categories that are mentioned earlier in the text.

]]> By: Brad, DC http://www.elliott.org/blog/my-airline-is-grounded-now-what/comment-page-1/#comment-10802 Brad, DC Tue, 08 Apr 2008 15:20:39 +0000 http://www.elliott.org/blog/my-airline-is-grounded-now-what/#comment-10802 I would expect you could get your money back from a credit card because they failed to deliver your purchase. Unlike the person who pays cash to the airline, the credit card companies have all the contract power they need to protect their (and thus your) money. The one thing I would be concerned about is your credit card statement requires you to contest your charges within 30 or 60 days depending on the card. If you purchased your ticket three months ago, will you have trouble with the credit card company? I would expect you could get your money back from a credit card because they failed to deliver your purchase. Unlike the person who pays cash to the airline, the credit card companies have all the contract power they need to protect their (and thus your) money.

The one thing I would be concerned about is your credit card statement requires you to contest your charges within 30 or 60 days depending on the card. If you purchased your ticket three months ago, will you have trouble with the credit card company?

]]> By: MNflyer http://www.elliott.org/blog/my-airline-is-grounded-now-what/comment-page-1/#comment-10782 MNflyer Mon, 07 Apr 2008 20:43:02 +0000 http://www.elliott.org/blog/my-airline-is-grounded-now-what/#comment-10782 Champion Air has not filed bankruptcy and is not intending to nor are their aircraft grounded. They are responsibly winding down operations by May 31st. All employees will be paid and taken care of. No passenger will be inconvenienced as they are a charter carrier and the tour operator customer is making arrangements with other carriers to operate charter flights at the same time or re-book passengers on scheduled service. Unlike Aloha and ATA (Skybus now included) who left passengers, investors, and employees out in the cold Champion seems to be doing the appropriate and responsible thing when faced with a tough decision. Someone should be pointing out that in the time of ethics issues and distrust of airlines that there are some companies that still do the right thing. Also with a charter carrier the monies for transport are held in escrow by DOT regulations so that if the carrier goes belly up the passengers can get their money back. Champion Air has not filed bankruptcy and is not intending to nor are their aircraft grounded. They are responsibly winding down operations by May 31st. All employees will be paid and taken care of. No passenger will be inconvenienced as they are a charter carrier and the tour operator customer is making arrangements with other carriers to operate charter flights at the same time or re-book passengers on scheduled service. Unlike Aloha and ATA (Skybus now included) who left passengers, investors, and employees out in the cold Champion seems to be doing the appropriate and responsible thing when faced with a tough decision. Someone should be pointing out that in the time of ethics issues and distrust of airlines that there are some companies that still do the right thing. Also with a charter carrier the monies for transport are held in escrow by DOT regulations so that if the carrier goes belly up the passengers can get their money back.

]]> By: Lawrence Greer http://www.elliott.org/blog/my-airline-is-grounded-now-what/comment-page-1/#comment-10708 Lawrence Greer Sat, 05 Apr 2008 20:18:32 +0000 http://www.elliott.org/blog/my-airline-is-grounded-now-what/#comment-10708 To all you paying passengers boarding your flights " Welcome to DE-REGULATION " To all you paying passengers boarding your flights ” Welcome to DE-REGULATION “

]]> By: Skybus shuts down abruptly, third scheduled U.S. airline to fold this week » Upgrade: Travel Better http://www.elliott.org/blog/my-airline-is-grounded-now-what/comment-page-1/#comment-10687 Skybus shuts down abruptly, third scheduled U.S. airline to fold this week » Upgrade: Travel Better Sat, 05 Apr 2008 15:08:31 +0000 http://www.elliott.org/blog/my-airline-is-grounded-now-what/#comment-10687 [...] an itinerary, you can try to get your ticket honored by another airline, but as Chris Elliott has pointed out after previous airline shutdowns, there’s no law requiring them to do so. If any other [...] [...] an itinerary, you can try to get your ticket honored by another airline, but as Chris Elliott has pointed out after previous airline shutdowns, there’s no law requiring them to do so. If any other [...]

]]> By: RC http://www.elliott.org/blog/my-airline-is-grounded-now-what/comment-page-1/#comment-10681 RC Sat, 05 Apr 2008 12:36:02 +0000 http://www.elliott.org/blog/my-airline-is-grounded-now-what/#comment-10681 The other carrier at Portsmouth, Boston-Maine Airways (operating under the brand name "Pan Am"), got a show-cause order in February and folded in March. The other carrier at Portsmouth, Boston-Maine Airways (operating under the brand name “Pan Am”), got a show-cause order in February and folded in March.

]]> By: SirWired http://www.elliott.org/blog/my-airline-is-grounded-now-what/comment-page-1/#comment-10677 SirWired Sat, 05 Apr 2008 11:26:20 +0000 http://www.elliott.org/blog/my-airline-is-grounded-now-what/#comment-10677 Well, add SkyBus to the list... SirWired Well, add SkyBus to the list…

SirWired

]]> By: john http://www.elliott.org/blog/my-airline-is-grounded-now-what/comment-page-1/#comment-10669 john Sat, 05 Apr 2008 03:10:49 +0000 http://www.elliott.org/blog/my-airline-is-grounded-now-what/#comment-10669 And guess what, skybus just dropped. They just shut down like a couple hours ago. I was dropping my friend off for a flight in portsmouth nh and they got the call while we were checking in. This is crazy And guess what, skybus just dropped. They just shut down like a couple hours ago. I was dropping my friend off for a flight in portsmouth nh and they got the call while we were checking in. This is crazy

]]> By: beatofhawaii.com http://www.elliott.org/blog/my-airline-is-grounded-now-what/comment-page-1/#comment-10666 beatofhawaii.com Fri, 04 Apr 2008 23:35:43 +0000 http://www.elliott.org/blog/my-airline-is-grounded-now-what/#comment-10666 I don't wish to spread gloom, but Mesa (and thus Go! here in Hawaii) are looking quite precarious. With the recent loss of one of their Delta contracts representing nearly 20% of their business, and with their stock and market capitalization at historic lows, I'm not sure what's in the cards for them. I did a lengthy post on the Hawaii transporation market on my site today, if that's of interest. Aloha, Jeff I don’t wish to spread gloom, but Mesa (and thus Go! here in Hawaii) are looking quite precarious. With the recent loss of one of their Delta contracts representing nearly 20% of their business, and with their stock and market capitalization at historic lows, I’m not sure what’s in the cards for them.

I did a lengthy post on the Hawaii transporation market on my site today, if that’s of interest.

Aloha,
Jeff

]]> By: Joe Farrell http://www.elliott.org/blog/my-airline-is-grounded-now-what/comment-page-1/#comment-10659 Joe Farrell Fri, 04 Apr 2008 18:14:03 +0000 http://www.elliott.org/blog/my-airline-is-grounded-now-what/#comment-10659 Sir - they refund immediately because they are holding money - if there company no longer has money left - there is no LEGAL requirement that the credit card issuer refund the charge. It does not satisfy the Fair Credit rules pertaining to refunds for charges where you do not get what you bargained for or never get it at all . . .. Sir – they refund immediately because they are holding money – if there company no longer has money left – there is no LEGAL requirement that the credit card issuer refund the charge. It does not satisfy the Fair Credit rules pertaining to refunds for charges where you do not get what you bargained for or never get it at all . . ..

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