Comments on: Kudos to JetBlue for bringing civility back to summer travel http://www.elliott.org/blog/kudos-to-jetblue-for-bringing-civility-back-to-summer-travel/ Consumer advocate Christopher Elliott's site. Fri, 10 Feb 2012 05:25:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Joseph http://www.elliott.org/blog/kudos-to-jetblue-for-bringing-civility-back-to-summer-travel/comment-page-1/#comment-8001 Joseph Thu, 17 Jan 2008 23:42:19 +0000 http://beta.elliott.org/photos/kudos-to-jetblue-for-bringing-civility-back-to-summer-travel/#comment-8001 I am very pleased that you enjoyed flying with us here at JetBlue. As a crewmember I can attest to the fact that we do try our hardest, despite having the constant shadow of bad publicity, to provide customers with outstanding service. Everytime I hear or see a comment like yours about service on our airline, I'm left with the pride that comes from working for a company like JetBlue. I look forwards to serving you on a future jetBlue flight! I am very pleased that you enjoyed flying with us here at JetBlue.

As a crewmember I can attest to the fact that we do try our hardest, despite having the constant shadow of bad publicity, to provide customers with outstanding service.

Everytime I hear or see a comment like yours about service on our airline, I’m left with the pride that comes from working for a company like JetBlue.

I look forwards to serving you on a future jetBlue flight!

]]> By: Carole Dusseau http://www.elliott.org/blog/kudos-to-jetblue-for-bringing-civility-back-to-summer-travel/comment-page-1/#comment-2450 Carole Dusseau Tue, 21 Aug 2007 14:17:43 +0000 http://beta.elliott.org/photos/kudos-to-jetblue-for-bringing-civility-back-to-summer-travel/#comment-2450 Jsut read your Jet Blue article on the nice flight you had to Orlando with family. You gave credit to the "attendant" on the flight. Just wanted to remind you that for a flight attendant to get any recognition for good service, their name must be mentioned to the company. At least that's the way it was when our daughter was flying for Delta in the 80s and 90s. And those "recognitions" are very important to the employees. Thanks. Jsut read your Jet Blue article on the nice flight you had to Orlando with family. You gave credit to the “attendant” on the flight. Just wanted to remind you that for a flight attendant to get any recognition for good service, their name must be mentioned to the company. At least that’s the way it was when our daughter was flying for Delta in the 80s and 90s. And those “recognitions” are very important to the employees. Thanks.

]]> By: V Ross http://www.elliott.org/blog/kudos-to-jetblue-for-bringing-civility-back-to-summer-travel/comment-page-1/#comment-2449 V Ross Tue, 14 Aug 2007 16:21:26 +0000 http://beta.elliott.org/photos/kudos-to-jetblue-for-bringing-civility-back-to-summer-travel/#comment-2449 Last weekend I went to Detroit from New York Laguardia, their direct flight and we left on Friday morning when the weather was very iffy and a must say that every thing went perfectly, going and coming back to NY. Check- in easy, security not bad, flight took off on time landed on time. Luggage came off pretty quickly and the same on the return trip except there was no bad weather. There are positive experiences these days when flying. Bravo to Northwest! Last weekend I went to Detroit from New York Laguardia, their direct flight and we left on Friday morning when the weather was very iffy and a must say that every thing went perfectly, going and coming back to NY. Check- in easy, security not bad, flight took off on time landed on time. Luggage came off pretty quickly and the same on the return trip except there was no bad weather. There are positive experiences these days when flying. Bravo to Northwest!

]]> By: Patrick http://www.elliott.org/blog/kudos-to-jetblue-for-bringing-civility-back-to-summer-travel/comment-page-1/#comment-2448 Patrick Tue, 14 Aug 2007 12:42:57 +0000 http://beta.elliott.org/photos/kudos-to-jetblue-for-bringing-civility-back-to-summer-travel/#comment-2448 That is what you get for flying JetBlue. They provide the most humane coach experience in the industry. And nobody else is even close. Too bad they don't have a better FF program. That is what you get for flying JetBlue. They provide the most humane coach experience in the industry. And nobody else is even close. Too bad they don’t have a better FF program.

]]> By: John http://www.elliott.org/blog/kudos-to-jetblue-for-bringing-civility-back-to-summer-travel/comment-page-1/#comment-2447 John Fri, 10 Aug 2007 12:21:13 +0000 http://beta.elliott.org/photos/kudos-to-jetblue-for-bringing-civility-back-to-summer-travel/#comment-2447 I just wanted to thank you for your nice piece about the difficult JetBlue flight you experienced. So much travel writing is of the whiny variety. Air travel sucks, airlines are stupid, security is hell, wah, wah, wah. I find the endless complaining not just tiring, but on the whole useless. All the complaining is just so much wind. Tell me what you're going to do to make it better, or tell me what I can do to make it better. Simply recounting horror stories is just depressing. Sadly, I suspect that I'm in the minority and that the whining and horror stories sell like mad. Anyway, it made me happy to see a well written piece about individuals doing their best in difficult circumstances. I just wanted to thank you for your nice piece about the difficult JetBlue flight you experienced. So much travel writing is of the whiny variety. Air travel sucks, airlines are stupid, security is hell, wah, wah, wah.

I find the endless complaining not just tiring, but on the whole useless. All the complaining is just so much wind. Tell me what you’re going to do to make it better, or tell me what I can do to make it better. Simply recounting horror stories is just depressing.
Sadly, I suspect that I’m in the minority and that the whining and horror stories sell like mad.

Anyway, it made me happy to see a well written piece about individuals doing their best in difficult circumstances.

]]> By: Chris (Amateur Traveler podcast) http://www.elliott.org/blog/kudos-to-jetblue-for-bringing-civility-back-to-summer-travel/comment-page-1/#comment-2446 Chris (Amateur Traveler podcast) Fri, 10 Aug 2007 01:03:41 +0000 http://beta.elliott.org/photos/kudos-to-jetblue-for-bringing-civility-back-to-summer-travel/#comment-2446 Don't delay, buy lottery tickets today... before your luck changes :-) Don’t delay, buy lottery tickets today… before your luck changes :-)

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