Comments on: It’s a “tremendous buyer’s market” for hotel guests http://www.elliott.org/blog/its-a-tremendous-buyers-market-for-hotel-guests/ Consumer advocate Christopher Elliott's site. Fri, 10 Feb 2012 05:25:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Joe Farrell http://www.elliott.org/blog/its-a-tremendous-buyers-market-for-hotel-guests/comment-page-1/#comment-14633 Joe Farrell Sun, 21 Sep 2008 01:52:30 +0000 http://www.elliott.org/?p=5229#comment-14633 We booked a suite at the Sonoma Mission Inn and Spa for $400 a night for our anniversary for a Sun-Wed. . The special was only good for Sun-Thur - we wanted Sat-Wed. They wanted $750 a night for the Sat night. I called the hotel and said we were on our anniversary trip and asked if they would accomodate us for the addtional night - and offered to make a spa reservation for the Sat arrival so we get massages after an airline flight and 2 hour drive. The internal reservations person told me that their Sat night rates were as stated. I then told them that we would cancel the balance of the reservation and go elsewhere if they did not choose to accommodate us for the extra night at the same rate. This persons tone changed and was more than accomodating -- and 'pleased' to welcome us for the additional night at the reduced rate. You just gotta ask folks . . . .and threaten to take the business elsewhere. We booked a suite at the Sonoma Mission Inn and Spa for $400 a night for our anniversary for a Sun-Wed. . The special was only good for Sun-Thur – we wanted Sat-Wed. They wanted $750 a night for the Sat night. I called the hotel and said we were on our anniversary trip and asked if they would accomodate us for the addtional night – and offered to make a spa reservation for the Sat arrival so we get massages after an airline flight and 2 hour drive.

The internal reservations person told me that their Sat night rates were as stated. I then told them that we would cancel the balance of the reservation and go elsewhere if they did not choose to accommodate us for the extra night at the same rate. This persons tone changed and was more than accomodating — and ‘pleased’ to welcome us for the additional night at the reduced rate.

You just gotta ask folks . . . .and threaten to take the business elsewhere.

]]> By: Lani Teshima http://www.elliott.org/blog/its-a-tremendous-buyers-market-for-hotel-guests/comment-page-1/#comment-14593 Lani Teshima Wed, 17 Sep 2008 18:22:02 +0000 http://www.elliott.org/?p=5229#comment-14593 Chris, you are on the nose about falling rates. I just got in my email from the Venetian in Las Vegas. I knew prices were gonna drop but t I didn't expect <a href="http://www.palazzolasvegas.com/EPN0908.aspx?EMC-EPN0908" rel="nofollow"><b>THIS</b></a>: A luxury suite at the Palazzo in Las Vegas (it's the new posh hotel run by and next to the Venetian) with a ton of amenities for $159 (weeknights)/$199 (weekends). When I was pricing out hotels last month for our trip to go see the Star Trek Experience before it closed, REGULAR Palazzo rooms were going for closer to $300 a night. Good lord. • Palazzo Luxury Suite • $50 in slot credits or table match play • LAVO Package including: Complimentary Line Pass and Admission to LAVO Nightclub, and a Complimentary cocktail in LAVO Lounge • 2 for 1 admission to the Super Car Gallery at Lamborghini Las Vegas • Complimentary Internet access • Invited Guest Check-in Chris, you are on the nose about falling rates. I just got in my email from the Venetian in Las Vegas. I knew prices were gonna drop but t I didn’t expect THIS:

A luxury suite at the Palazzo in Las Vegas (it’s the new posh hotel run by and next to the Venetian) with a ton of amenities for $159 (weeknights)/$199 (weekends). When I was pricing out hotels last month for our trip to go see the Star Trek Experience before it closed, REGULAR Palazzo rooms were going for closer to $300 a night. Good lord.

• Palazzo Luxury Suite
• $50 in slot credits or table match play
• LAVO Package including: Complimentary Line Pass and Admission to LAVO Nightclub, and a Complimentary cocktail in LAVO Lounge
• 2 for 1 admission to the Super Car Gallery at Lamborghini Las Vegas
• Complimentary Internet access
• Invited Guest Check-in

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