Comments on: Is that a light at the end of the tunnel? http://www.elliott.org/blog/is-that-a-light-at-the-end-of-the-tunnel/ Consumer advocate Christopher Elliott's site. Fri, 10 Feb 2012 05:25:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Bruce InCharlotte http://www.elliott.org/blog/is-that-a-light-at-the-end-of-the-tunnel/comment-page-1/#comment-28829 Bruce InCharlotte Thu, 17 Dec 2009 19:20:00 +0000 http://www.elliott.org/?p=9966#comment-28829 Re Emily Hyndman and her mechanical delay. Wouldn't this be something that is under the airline's control (unlike the weather) and is therefore subject to compensation? I took a look at their Contract of Carriage (http://content.united.com/ual/asset/COC24junfinal.pdf), and they actually have no obligation other than (maybe) a hotel room for the night. *sad face* I really liked this part: UA SHALL NOT BE LIABLE FOR FAILING TO OPERATE ANY FLIGHT ACCORDING TO SCHEDULE, OR FOR CHANGING THE SCHEDULE OF ANY FLIGHT, WITH OR WITHOUT NOTICE TO THE PASSENGER. Re Emily Hyndman and her mechanical delay. Wouldn’t this be something that is under the airline’s control (unlike the weather) and is therefore subject to compensation? I took a look at their Contract of Carriage (http://content.united.com/ual/asset/COC24junfinal.pdf), and they actually have no obligation other than (maybe) a hotel room for the night. *sad face*

I really liked this part:
UA SHALL NOT BE LIABLE FOR FAILING TO OPERATE ANY FLIGHT ACCORDING TO SCHEDULE, OR FOR CHANGING THE SCHEDULE OF ANY FLIGHT, WITH OR WITHOUT NOTICE TO THE PASSENGER.

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