However, what is not clear is whether the bus transfer is included in the fare. I would have just assumed that it was based upon my own experiences and expectations.

I doubt it’s included. Otherwise Travelocity’s site would’ve specifically said so, and highly unlikely they’ll shoulder it. :)

Smile for the security cameras – but not too much…

It appears that travelocity clearly disclosed the airport change. However, what is not clear is whether the bus transfer is included in the fare. I would have just assumed that it was based upon my own experiences and expectations.

Specifically, if I buy a ticket from A to b. I expected all intermediary stopever, transfers, etc. included in the price or clearly disclosed that its not.

The so-called unmet expectation is the OP expecting Travelocity to come through for them despite what they’ve done. I mean, that’s what many (if not all) expect businesses to do, right?

As you indicated, though, an implication is even whiners can (sometimes) get cuddled. Especially if the unfortunate occurred as a result of their choice, despite whatever notices or warnings were given.

But I agree with you that Travelocity didn’t really have to give them what they want based on the circumstances described in this case. It’s just that the OP, like some people, didn’t “expect” this sort of thing.

Hopefully the OP won’t “expect” this to happen again. Otherwise, they might only disappoint (and frustrate?) themselves (needlessly?) if it’s especially their “fault”.

Oh well.

I hope you realize that this happens everywhere, all over the world – arriving into one airport and departing out of another. LGA-JFK is one instance. Other examples are LHR-LGW, EZE-AEP, and NRT-HND. And it’s not the airlines’ responsibility to pay for the costs to change airport. They just sell you the tickets and notify you of the airport change. Now, if you’re not properly notified of this when buying a ticket, that’s one thing, but I don’t believe for a minute that this happened here. We even have the screenshot of what this looks like on Traveolcity and it should be obvious to anyone with half a brain that “transfer from LGA to JFK” means “transfer from LGA to JFK.”

Anyway, there’s a tradeoff here. You get these annoying itineraries with airport transfers but you get a cheaper fare too. The buyer in this case could have flown on DL, for example, JAX-ATL-LHR without changing airports. Of course, it would have been more expensive. She gave up convenience to save some money. I once flew to Europe on AA with a connection in London. I arrived into LGW and departed on BA out of LHR. Yes, the transportation for this cost me time and money, but I voluntarily did this anyway, to save on the ticket price. As a result, I didn’t complain about this nor did I demand that AA pay for my transportation costs.

I honestly can’t believe that Travelocity would even reimburse the cab fare and baggage fees in this case. I’m sure that at least dozens of itineraries with airport transfers get sold every day. Sometimes I wonder what kind of email Chris sends to these companies that they comply with these outrageous demands.

This type of connection is not unethical, should not be illegal and should not be inspiring all of the indignation that I am reading above. It has a valid purpose so long as you allow enough transfer time.