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	<title>Comments on: How are airlines stopping the spread of Swine Flu on planes? (Hint: Begins with &#8220;p&#8221; and rhymes with &#8220;hell&#8221;)</title>
	<atom:link href="http://www.elliott.org/blog/how-are-airlines-stopping-the-spread-of-swine-flu-on-planes-hint-begins-with-p-and-rhymes-with-hell/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.elliott.org/blog/how-are-airlines-stopping-the-spread-of-swine-flu-on-planes-hint-begins-with-p-and-rhymes-with-hell/</link>
	<description>Consumer advocate Christopher Elliott&#039;s site.</description>
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		<title>By: abigail@ west bengal travel</title>
		<link>http://www.elliott.org/blog/how-are-airlines-stopping-the-spread-of-swine-flu-on-planes-hint-begins-with-p-and-rhymes-with-hell/comment-page-1/#comment-35862</link>
		<dc:creator>abigail@ west bengal travel</dc:creator>
		<pubDate>Mon, 15 Mar 2010 19:52:59 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=9103#comment-35862</guid>
		<description>Airlines should take some to stop the spread of Swine Flu on planes.</description>
		<content:encoded><![CDATA[<p>Airlines should take some to stop the spread of Swine Flu on planes.</p>
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		<title>By: karwood</title>
		<link>http://www.elliott.org/blog/how-are-airlines-stopping-the-spread-of-swine-flu-on-planes-hint-begins-with-p-and-rhymes-with-hell/comment-page-1/#comment-27960</link>
		<dc:creator>karwood</dc:creator>
		<pubDate>Tue, 01 Dec 2009 20:41:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=9103#comment-27960</guid>
		<description>I am a flight attendant and the airlines are NOT doing or helping in preventing spread  of the H1N1 flu.. As a matter of fact, my husband caught the H1N1 flu this past October. Although I was not experiencing any symptoms at the moment, his doctor advised me to stay home due to the posssibility I might have exposed. I called my supervisor and told him I might need to call in sick because I might have been exposed to the H1N1 flu. He told me if I was not experiencing any symptoms, I was still required tocome to work and I could not use my sick time if I was not ill. He also mentioned calling in sick would count as an occurrence against me. Well, I went to work as  &quot;ordered&quot; by my supervisor. Needless, to say at the end of my shift, I started feeling  feverish  accompanied  with a really bad sore throat. When I arrived home, I took my temperature and I had a fever of 101 F. I called my supervisor the same day and told him  I was officially sick with the swine flu and might have exposed the crew members and the 130 passengers. I learned later none of fellow crew member were notified of any possible exposure, which by the way two became ill. Needless to say, I highly doubt they took the time to call any of the passengers.</description>
		<content:encoded><![CDATA[<p>I am a flight attendant and the airlines are NOT doing or helping in preventing spread  of the H1N1 flu.. As a matter of fact, my husband caught the H1N1 flu this past October. Although I was not experiencing any symptoms at the moment, his doctor advised me to stay home due to the posssibility I might have exposed. I called my supervisor and told him I might need to call in sick because I might have been exposed to the H1N1 flu. He told me if I was not experiencing any symptoms, I was still required tocome to work and I could not use my sick time if I was not ill. He also mentioned calling in sick would count as an occurrence against me. Well, I went to work as  &#8220;ordered&#8221; by my supervisor. Needless, to say at the end of my shift, I started feeling  feverish  accompanied  with a really bad sore throat. When I arrived home, I took my temperature and I had a fever of 101 F. I called my supervisor the same day and told him  I was officially sick with the swine flu and might have exposed the crew members and the 130 passengers. I learned later none of fellow crew member were notified of any possible exposure, which by the way two became ill. Needless to say, I highly doubt they took the time to call any of the passengers.</p>
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		<title>By: Ed</title>
		<link>http://www.elliott.org/blog/how-are-airlines-stopping-the-spread-of-swine-flu-on-planes-hint-begins-with-p-and-rhymes-with-hell/comment-page-1/#comment-26265</link>
		<dc:creator>Ed</dc:creator>
		<pubDate>Fri, 30 Oct 2009 18:42:52 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=9103#comment-26265</guid>
		<description>For those wondering about the sanitizing gel concentrations, 
Read this page from the CDC:
http://www.cdc.gov/ncidod/EID/vol12no03/05-0955.htm

And the next time you&#039;re in a doctor&#039;s office or a hospital, take a look at the industrial hand sanitizer that the nurses use...it&#039;s 71% alcohol. Why don&#039;t they use Purell? simple, the alcohol concentration isn&#039;t great enough to kill viruses...the *MINIMUM* alcohol content required it 65%. And the problem with most over the counter sanitizers is that the alcohol evaporates before the sanitizing has even begun! With 71% alcohol, a minimum of 15 seconds of full drenching is required...20 seconds is better...with the OTC 60-62% stuff, a full minute or more is required!
And then there is the possibility of destroying your own immune system by killing the beneficial bacteria on your hands...
Ed</description>
		<content:encoded><![CDATA[<p>For those wondering about the sanitizing gel concentrations,<br />
Read this page from the CDC:<br />
<a href="http://www.cdc.gov/ncidod/EID/vol12no03/05-0955.htm" rel="nofollow">http://www.cdc.gov/ncidod/EID/vol12no03/05-0955.htm</a></p>
<p>And the next time you&#8217;re in a doctor&#8217;s office or a hospital, take a look at the industrial hand sanitizer that the nurses use&#8230;it&#8217;s 71% alcohol. Why don&#8217;t they use Purell? simple, the alcohol concentration isn&#8217;t great enough to kill viruses&#8230;the *MINIMUM* alcohol content required it 65%. And the problem with most over the counter sanitizers is that the alcohol evaporates before the sanitizing has even begun! With 71% alcohol, a minimum of 15 seconds of full drenching is required&#8230;20 seconds is better&#8230;with the OTC 60-62% stuff, a full minute or more is required!<br />
And then there is the possibility of destroying your own immune system by killing the beneficial bacteria on your hands&#8230;<br />
Ed</p>
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		<title>By: Consumer Travel Alliance &#187; More than half of air travelers would fly with the flu to avoid a change fee</title>
		<link>http://www.elliott.org/blog/how-are-airlines-stopping-the-spread-of-swine-flu-on-planes-hint-begins-with-p-and-rhymes-with-hell/comment-page-1/#comment-26152</link>
		<dc:creator>Consumer Travel Alliance &#187; More than half of air travelers would fly with the flu to avoid a change fee</dc:creator>
		<pubDate>Thu, 29 Oct 2009 01:39:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=9103#comment-26152</guid>
		<description>[...] highly profitable change-fee requirements in the face of the H1N1 epidemic. They apparently prefer a Band-Aid solution to the problem.  Change fees are a critical part of the airline industry&#8217;s ancillary revenue [...]</description>
		<content:encoded><![CDATA[<p>[...] highly profitable change-fee requirements in the face of the H1N1 epidemic. They apparently prefer a Band-Aid solution to the problem.  Change fees are a critical part of the airline industry&#8217;s ancillary revenue [...]</p>
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		<title>By: Lisa S</title>
		<link>http://www.elliott.org/blog/how-are-airlines-stopping-the-spread-of-swine-flu-on-planes-hint-begins-with-p-and-rhymes-with-hell/comment-page-1/#comment-25987</link>
		<dc:creator>Lisa S</dc:creator>
		<pubDate>Sun, 25 Oct 2009 04:41:01 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=9103#comment-25987</guid>
		<description>@Jennifer, I believe most people do plan ahead and buy tickets when they are healthy.  Few people plan to be sick.  I don&#039;t think people often say, &quot;Hmmmm, Dec 6-8 looks like a good time to sick;  I better buy an airline ticket!&quot; 

I prefer to buy refundable tickets, but not at the prices available on most airlines.  Southwest is an exception to this.  I mostly buy refundable tickets on Southwest.

I would like to understand why Southwest is able to allow passengers to change tickets with no fee while applying the purchase price to the new ticket but other airlines cannot do this.  I try to fly Southwest whenever possible because their rules are straight forward and their employees helpful.  I don&#039;t understand why other airlines are incapable of doing the same thing, that is providing decent customer service and reasonable fares with no add on fees or penalties.  Are all other airlines poorly managed?  It certainly seems so based on the behavior of other airlines! If other airlines behaved reasonably, then passengers could and should be expected to behave reasonably and with consideration for other passengers.  I don&#039;t know anyone who likes flying when they are sick.  Rather than accept the status quo and blame the person who is sick, maybe examination of how ALL parties should behave would make for a better discussion.</description>
		<content:encoded><![CDATA[<p>@Jennifer, I believe most people do plan ahead and buy tickets when they are healthy.  Few people plan to be sick.  I don&#8217;t think people often say, &#8220;Hmmmm, Dec 6-8 looks like a good time to sick;  I better buy an airline ticket!&#8221; </p>
<p>I prefer to buy refundable tickets, but not at the prices available on most airlines.  Southwest is an exception to this.  I mostly buy refundable tickets on Southwest.</p>
<p>I would like to understand why Southwest is able to allow passengers to change tickets with no fee while applying the purchase price to the new ticket but other airlines cannot do this.  I try to fly Southwest whenever possible because their rules are straight forward and their employees helpful.  I don&#8217;t understand why other airlines are incapable of doing the same thing, that is providing decent customer service and reasonable fares with no add on fees or penalties.  Are all other airlines poorly managed?  It certainly seems so based on the behavior of other airlines! If other airlines behaved reasonably, then passengers could and should be expected to behave reasonably and with consideration for other passengers.  I don&#8217;t know anyone who likes flying when they are sick.  Rather than accept the status quo and blame the person who is sick, maybe examination of how ALL parties should behave would make for a better discussion.</p>
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		<title>By: Jennifer (the other one)</title>
		<link>http://www.elliott.org/blog/how-are-airlines-stopping-the-spread-of-swine-flu-on-planes-hint-begins-with-p-and-rhymes-with-hell/comment-page-1/#comment-25963</link>
		<dc:creator>Jennifer (the other one)</dc:creator>
		<pubDate>Sat, 24 Oct 2009 12:09:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=9103#comment-25963</guid>
		<description>@Jim

Are you seriously saying that anyone who wants to change their ticket or cancel their trip, for any reason, should only have to call the airline and say they&#039;re sick?  The airlines already do that - they&#039;re called &#039;refundable tickets&#039;.  They cost more, for a reason.  For me, I&#039;d rather plan ahead and buy cheaper non-refundable tickets, and either purchase travel insurance or just accept the 1% risk of being unable to use them.</description>
		<content:encoded><![CDATA[<p>@Jim</p>
<p>Are you seriously saying that anyone who wants to change their ticket or cancel their trip, for any reason, should only have to call the airline and say they&#8217;re sick?  The airlines already do that &#8211; they&#8217;re called &#8216;refundable tickets&#8217;.  They cost more, for a reason.  For me, I&#8217;d rather plan ahead and buy cheaper non-refundable tickets, and either purchase travel insurance or just accept the 1% risk of being unable to use them.</p>
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		<title>By: Jay</title>
		<link>http://www.elliott.org/blog/how-are-airlines-stopping-the-spread-of-swine-flu-on-planes-hint-begins-with-p-and-rhymes-with-hell/comment-page-1/#comment-25956</link>
		<dc:creator>Jay</dc:creator>
		<pubDate>Sat, 24 Oct 2009 04:22:59 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=9103#comment-25956</guid>
		<description>WHOOPS  That should be 62% NOT 67%. Gotta keep the facts straight!</description>
		<content:encoded><![CDATA[<p>WHOOPS  That should be 62% NOT 67%. Gotta keep the facts straight!</p>
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		<title>By: Jay</title>
		<link>http://www.elliott.org/blog/how-are-airlines-stopping-the-spread-of-swine-flu-on-planes-hint-begins-with-p-and-rhymes-with-hell/comment-page-1/#comment-25955</link>
		<dc:creator>Jay</dc:creator>
		<pubDate>Sat, 24 Oct 2009 04:08:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=9103#comment-25955</guid>
		<description>The FACTS are there if you want them from the CDC more info:

The efficacy experiments reported here reinforce what has been known for &gt;50 years: 40% ethanol is a less effective bacterial antiseptic than 60% ethanol (6). Consumers should be alerted to check the alcohol concentration in hand sanitizers because substandard products may be marketed to the public

My Walgreen brand that is equal to Purell is 67%. Not sure where the claim above of needing 71% or the claim that they don&#039;t work came from.</description>
		<content:encoded><![CDATA[<p>The FACTS are there if you want them from the CDC more info:</p>
<p>The efficacy experiments reported here reinforce what has been known for &gt;50 years: 40% ethanol is a less effective bacterial antiseptic than 60% ethanol (6). Consumers should be alerted to check the alcohol concentration in hand sanitizers because substandard products may be marketed to the public</p>
<p>My Walgreen brand that is equal to Purell is 67%. Not sure where the claim above of needing 71% or the claim that they don&#8217;t work came from.</p>
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		<title>By: Jim</title>
		<link>http://www.elliott.org/blog/how-are-airlines-stopping-the-spread-of-swine-flu-on-planes-hint-begins-with-p-and-rhymes-with-hell/comment-page-1/#comment-25952</link>
		<dc:creator>Jim</dc:creator>
		<pubDate>Sat, 24 Oct 2009 02:19:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=9103#comment-25952</guid>
		<description>It’s not reasonable to expect airlines to take someone’s word that they’re sick and shouldn’t fly, with no penalty.
--
Yes it is.

Not only is it reasonable, it ought to be expected.</description>
		<content:encoded><![CDATA[<p>It’s not reasonable to expect airlines to take someone’s word that they’re sick and shouldn’t fly, with no penalty.<br />
&#8211;<br />
Yes it is.</p>
<p>Not only is it reasonable, it ought to be expected.</p>
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		<title>By: Jake</title>
		<link>http://www.elliott.org/blog/how-are-airlines-stopping-the-spread-of-swine-flu-on-planes-hint-begins-with-p-and-rhymes-with-hell/comment-page-1/#comment-25951</link>
		<dc:creator>Jake</dc:creator>
		<pubDate>Sat, 24 Oct 2009 02:18:43 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=9103#comment-25951</guid>
		<description>I guess this means airline are on the hook for the  change fee plus fare differential to all passengers left out to dry if one member of a flight crew calls in sick, disrupting the flight and any connections?</description>
		<content:encoded><![CDATA[<p>I guess this means airline are on the hook for the  change fee plus fare differential to all passengers left out to dry if one member of a flight crew calls in sick, disrupting the flight and any connections?</p>
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		<title>By: Ed</title>
		<link>http://www.elliott.org/blog/how-are-airlines-stopping-the-spread-of-swine-flu-on-planes-hint-begins-with-p-and-rhymes-with-hell/comment-page-1/#comment-25946</link>
		<dc:creator>Ed</dc:creator>
		<pubDate>Sat, 24 Oct 2009 00:27:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=9103#comment-25946</guid>
		<description>As for the sanitizing hand cleaner issue.
Viruses and bacteria are completely different. What kills bacteria does not necessarily kill viruses. Hand sanitizers, in the strengths you can purchase over the counter, can not kill the H1N1 virus. In order to do anything to the H1N1, you need to use a cleanser that has at least 71% alcohol. You cannot purchase sanitizer with that amount of alcohol over the counter. If you only have over the counter hand sanitizer, then you need to drench your hands in the stuff and keep your hands wet with the sanitizer for over 120 seconds. Either that or carry some Lysol spray with you...Lysol spray will kill viruses.
Ed</description>
		<content:encoded><![CDATA[<p>As for the sanitizing hand cleaner issue.<br />
Viruses and bacteria are completely different. What kills bacteria does not necessarily kill viruses. Hand sanitizers, in the strengths you can purchase over the counter, can not kill the H1N1 virus. In order to do anything to the H1N1, you need to use a cleanser that has at least 71% alcohol. You cannot purchase sanitizer with that amount of alcohol over the counter. If you only have over the counter hand sanitizer, then you need to drench your hands in the stuff and keep your hands wet with the sanitizer for over 120 seconds. Either that or carry some Lysol spray with you&#8230;Lysol spray will kill viruses.<br />
Ed</p>
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		<title>By: Brian C</title>
		<link>http://www.elliott.org/blog/how-are-airlines-stopping-the-spread-of-swine-flu-on-planes-hint-begins-with-p-and-rhymes-with-hell/comment-page-1/#comment-25944</link>
		<dc:creator>Brian C</dc:creator>
		<pubDate>Sat, 24 Oct 2009 00:10:14 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=9103#comment-25944</guid>
		<description>Alcohol hand-sanitizers are effective against viruses.  Antibiotics that you take by mouth or IV are not.  Hopefully that clears up some confusion.  (@Jay, thank you for being the voice of reason).

This flu is different from others in that it affects different people.  Regular flu still kills every year.  This flu is killing children and pregnant women.

Guys, just stay home if you&#039;re sick.  If you&#039;re sick, you&#039;re not going to enjoy your vacation or be effective doing whatever business needs to be done.  And if a pregnant woman or child gets sick and dies from catching flu from you on a plane...well some of us would find that a hard thing to have on your conscience.

It&#039;s only money.</description>
		<content:encoded><![CDATA[<p>Alcohol hand-sanitizers are effective against viruses.  Antibiotics that you take by mouth or IV are not.  Hopefully that clears up some confusion.  (@Jay, thank you for being the voice of reason).</p>
<p>This flu is different from others in that it affects different people.  Regular flu still kills every year.  This flu is killing children and pregnant women.</p>
<p>Guys, just stay home if you&#8217;re sick.  If you&#8217;re sick, you&#8217;re not going to enjoy your vacation or be effective doing whatever business needs to be done.  And if a pregnant woman or child gets sick and dies from catching flu from you on a plane&#8230;well some of us would find that a hard thing to have on your conscience.</p>
<p>It&#8217;s only money.</p>
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		<title>By: RaeA</title>
		<link>http://www.elliott.org/blog/how-are-airlines-stopping-the-spread-of-swine-flu-on-planes-hint-begins-with-p-and-rhymes-with-hell/comment-page-1/#comment-25931</link>
		<dc:creator>RaeA</dc:creator>
		<pubDate>Fri, 23 Oct 2009 20:14:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=9103#comment-25931</guid>
		<description>I pulled a date and airport pair out of the air ...
ATL-SNA on Delta in December for 1 person
Refundable fare: 1293.20
NonRefundable fare: 410.61

Who in their right mind would book a refundable fare on the off chance they&#039;ll come down with the flu? The refundable ticket is 3x the nonrefundable one.</description>
		<content:encoded><![CDATA[<p>I pulled a date and airport pair out of the air &#8230;<br />
ATL-SNA on Delta in December for 1 person<br />
Refundable fare: 1293.20<br />
NonRefundable fare: 410.61</p>
<p>Who in their right mind would book a refundable fare on the off chance they&#8217;ll come down with the flu? The refundable ticket is 3x the nonrefundable one.</p>
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		<title>By: Jennifer (the other one)</title>
		<link>http://www.elliott.org/blog/how-are-airlines-stopping-the-spread-of-swine-flu-on-planes-hint-begins-with-p-and-rhymes-with-hell/comment-page-1/#comment-25929</link>
		<dc:creator>Jennifer (the other one)</dc:creator>
		<pubDate>Fri, 23 Oct 2009 20:03:47 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=9103#comment-25929</guid>
		<description>@Aimee - If you&#039;d complained to an FA about the kid with chicken pox, they likely would have been removed from the plane.  I know I read about a situation like that previously.  As I recall, a family flew with their obviously chicken-pocked child, didn&#039;t bother getting a doctor&#039;s note to confirm that he was no longer infectious, then wrote Chris to complain when they were kicked off the plane.  That said, with chicken pox and most other diseases, you (or your kids) have two choices: get the vaccine, or resign yourself to getting the disease at some point.

It&#039;s not reasonable to expect airlines to take someone&#039;s word that they&#039;re sick and shouldn&#039;t fly, with no penalty.  If more than half the population will fly while sick to avoid a change fee, at least that same percentage will lie about being sick to avoid one.  Every doctor I know is constantly writing notes for friends and relatives (because it&#039;s easier than arguing with them about it), so I don&#039;t really blame the airlines for not accepting a mere &#039;doctor&#039;s note&#039;, either.</description>
		<content:encoded><![CDATA[<p>@Aimee &#8211; If you&#8217;d complained to an FA about the kid with chicken pox, they likely would have been removed from the plane.  I know I read about a situation like that previously.  As I recall, a family flew with their obviously chicken-pocked child, didn&#8217;t bother getting a doctor&#8217;s note to confirm that he was no longer infectious, then wrote Chris to complain when they were kicked off the plane.  That said, with chicken pox and most other diseases, you (or your kids) have two choices: get the vaccine, or resign yourself to getting the disease at some point.</p>
<p>It&#8217;s not reasonable to expect airlines to take someone&#8217;s word that they&#8217;re sick and shouldn&#8217;t fly, with no penalty.  If more than half the population will fly while sick to avoid a change fee, at least that same percentage will lie about being sick to avoid one.  Every doctor I know is constantly writing notes for friends and relatives (because it&#8217;s easier than arguing with them about it), so I don&#8217;t really blame the airlines for not accepting a mere &#8216;doctor&#8217;s note&#8217;, either.</p>
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		<title>By: David Z</title>
		<link>http://www.elliott.org/blog/how-are-airlines-stopping-the-spread-of-swine-flu-on-planes-hint-begins-with-p-and-rhymes-with-hell/comment-page-1/#comment-25924</link>
		<dc:creator>David Z</dc:creator>
		<pubDate>Fri, 23 Oct 2009 18:46:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=9103#comment-25924</guid>
		<description>Or even $2 for a handwash. Yeesh.</description>
		<content:encoded><![CDATA[<p>Or even $2 for a handwash. Yeesh.</p>
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