Comments on: Hilton’s resort fee penance

By: Bob

Bob — Tue, 11 May 2010 13:16:59 +0000

Hum!!! I love the Caribe Hilton, and they imposed that nasty fee of $15 per day… almost all the hiltons in Puerto Rico, with the exception of the Hampton Inns… they charge you the Resort Fee. I thinks is nastly ridiculous.. and as much as I tried to fight it.. I never won. I have not received noticed of the class action suit.. I am going to contact them.. because I sure want to be part of it..

By: Bill

Bill — Wed, 03 Sep 2008 00:39:25 +0000

I had a simular issue with priceline at Raddison in Orlando. I was charged an extra resort fee. When I questioned it, they said I had to pay the resort fee to check in.

By: Jeanette Aston

Jeanette Aston — Mon, 14 Jul 2008 18:14:39 +0000

I was charged a “room fee” for a room I had paid for through priceline in Las Vegas. I stayed at the Sahara which is probably the worst hotel on the strip, far from a resort but was told I couldn’t check in unless I paid the room fee in advance. Priceline nor the Sahara would do anything about it when I complained.

I feel this is just legal theft.

thanks
Jeanette Aston

By: Brian

Brian — Wed, 29 Nov 2006 22:20:27 +0000

Hotels are like the airlines: when one raises their rates or “discovers” a new way to charge more, the others follow suit. If you’ve ever questioned the “resort fee” when checking in or out, you would have heard comments like, “it’s to cover the pool towels” or “coffee maker”, etc. And unless you like to be embarrassed, you’ll quickly drop the conversation so others don’t hear what could appear to be weaseling out of hotel charges. There should be a “truth” law so hotels include mandatory/customary fees as part of the daily rate, and not in addition to it. And what exactly is a “resort” anyway? All those things they advertise and picture in their brochures, are usually things which are NOT included in your daily rate. So why the “resort fee” for the usual things almost all hotels include, like towels, coffee, soap, etc.?

By: Steve Surjaputra

Steve Surjaputra — Wed, 04 Oct 2006 20:53:31 +0000

It’s interesting that you mention this. I got an e-mail from Hilton about this exact class action lawsuit.

I just basically ignored it, so I don’t know whether I’ll get anything. I don’t think I will because I don’t think I stayed at a Hilton resort property in 2004.