Continental’s episode earlier this week with the babies trapped on the plane overnight without provision for food or water, and confined in a highly disease-prone environment (with the overfilled toilet), sounds like negligent child abuse–if not worse. Even negligent child abuse is a pretty serious crime, and I don’t see why no one is talking about it.

Forget the piddly fines. An indictment or two might really set a different tone when it comes to passenger service.

M.

“The Office of Aviation Enforcement and Proceedings staff made a number of phone calls to United’s reservations line in January to determine if the airline’s employees were advising consumers of the code-share status of flights being operated by other carriers. The United reservations agents answering those calls failed to disclose the code-share status of the flights in question during a substantial number of those calls, according to the government.”

United not indicating code-share flights? This is iffy to me, since I’ve seen in the past on their website that all flight numbers in certain sequences are operated by different carriers… But who knows.

Are you just so hung up on trying to present only negative comments about the travel business that you have to dig up stuff like this?

As far as Delta not indicating code sharing, I’m rather surprised. I book almost all of my flights via Delta.Com. For at least the last several years, there has always been a note under the flight number such as ‘Operated by Delta Connection carrier Comair.’ Granted, I have not read the entire case, nor the consent order. But what does ‘Code Share’ have to do with bumping? If you are going to report something like this, at least be thorough and complete in describing the problem.