http://www.elliott.org/blog/costa-cruise-lines-fined-for-failing-to-disclose-fuel-surcharges-and-taxes/ Consumer advocate Christopher Elliott's site. Fri, 10 Feb 2012 05:25:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.elliott.org/blog/costa-cruise-lines-fined-for-failing-to-disclose-fuel-surcharges-and-taxes/comment-page-1/#comment-24254 Travel News and Stories for 09/08/2009 : Kathika Travel Website Fri, 18 Sep 2009 12:30:30 +0000 http://www.elliott.org/?p=8295#comment-24254 [...] Costa Cruise Lines fined for failing to disclose fuel surcharges and taxes When it comes to fines, the Transportation Department is on a roll. Last month saw an unprecedented number of actions against airlines for deceptive fare advertisements. And now, the government has put a cruise line in its crosshairs. http://www.elliott.org [...] [...] Costa Cruise Lines fined for failing to disclose fuel surcharges and taxes When it comes to fines, the Transportation Department is on a roll. Last month saw an unprecedented number of actions against airlines for deceptive fare advertisements. And now, the government has put a cruise line in its crosshairs. http://www.elliott.org [...]

]]> http://www.elliott.org/blog/costa-cruise-lines-fined-for-failing-to-disclose-fuel-surcharges-and-taxes/comment-page-1/#comment-23893 Margaret Tue, 08 Sep 2009 14:24:24 +0000 http://www.elliott.org/?p=8295#comment-23893 As a seller of travel I am completely honest with my clients about all charges that will be added to their payment that were not advertised. I also tell the same thing to all those who wish to book online without an agent because the prices are cheaper...when will they ever learn...like casinos, the house never loses but better to have TA protection then online provider....we have many dirty stories to tell about cruise lines. Keep up the good work being the police for all those cheaters who can mask the diceptive methods they use for a money grab. Thank you. As a seller of travel I am completely honest with my clients about all charges that will be added to their payment that were not advertised. I also tell the same thing to all those who wish to book online without an agent because the prices are cheaper…when will they ever learn…like casinos, the house never loses but better to have TA protection then online provider….we have many dirty stories to tell about cruise lines.
Keep up the good work being the police for all those cheaters who can mask the diceptive methods they use for a money grab. Thank you.

]]> http://www.elliott.org/blog/costa-cruise-lines-fined-for-failing-to-disclose-fuel-surcharges-and-taxes/comment-page-1/#comment-23877 Dorothy L Tue, 08 Sep 2009 04:31:07 +0000 http://www.elliott.org/?p=8295#comment-23877 I agree! Where do these fines go anyway? I never see any benefit from these types of fines, whether they are imposed on sanitary districts, airline or cruise lines. The people that suffered are left out of the equation. I agree! Where do these fines go anyway? I never see any benefit from these types of fines, whether they are imposed on sanitary districts, airline or cruise lines. The people that suffered are left out of the equation.

]]> http://www.elliott.org/blog/costa-cruise-lines-fined-for-failing-to-disclose-fuel-surcharges-and-taxes/comment-page-1/#comment-23862 Lisa S Mon, 07 Sep 2009 16:58:23 +0000 http://www.elliott.org/?p=8295#comment-23862 I agree with Jim J: It is time the government require the companies to return these surcharge fees to the customers that paid them. While $36,000 might be an annual salary to many people, it is a drop in the bucket for most of these companies. I agree with Jim J: It is time the government require the companies to return these surcharge fees to the customers that paid them. While $36,000 might be an annual salary to many people, it is a drop in the bucket for most of these companies.

]]> http://www.elliott.org/blog/costa-cruise-lines-fined-for-failing-to-disclose-fuel-surcharges-and-taxes/comment-page-1/#comment-23846 Jim_J Mon, 07 Sep 2009 14:48:10 +0000 http://www.elliott.org/?p=8295#comment-23846 Gee, a $36,000 fine. Costa Cruise Lines probably bilked its passengers much more than that amount in illegal fuel charges. How about making the cruise line pay back to their customers what they illegally took and then fining them two or three times the amount of the refunds. These companies will stop their deceptive practices either when the fines become meaningful or their executives, who approve these practices, are charged with criminal violations and face the prospect of jail time. Gee, a $36,000 fine. Costa Cruise Lines probably bilked its passengers much more than that amount in illegal fuel charges. How about making the cruise line pay back to their customers what they illegally took and then fining them two or three times the amount of the refunds. These companies will stop their deceptive practices either when the fines become meaningful or their executives, who approve these practices, are charged with criminal violations and face the prospect of jail time.

]]> http://www.elliott.org/blog/costa-cruise-lines-fined-for-failing-to-disclose-fuel-surcharges-and-taxes/comment-page-1/#comment-23842 John Mon, 07 Sep 2009 14:30:25 +0000 http://www.elliott.org/?p=8295#comment-23842 We have,as of yet,to encounter any web based cruise seller that lists the total price of the cruise . They all require you to click through to get the total price and some want your email ,name, ages,etc before they will. We wish the DOT would go after them. We have,as of yet,to encounter any web based cruise seller that lists the
total price of the cruise . They all require you to click through to get the total price and some want your email ,name, ages,etc before they will. We wish the DOT would go after them.

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