Whenever I can, I fly Continental. They seem to actually care about their passengers. I live equidistant from Newark, JFK and Logan, and could fly Delta or American with equal ease, but I far prefer how Continental treats me, the significantly better condition of their aircraft, and their food on long flights is significantly better. This is a case of Continental taking a few extra steps, none of which really cost them much, to make someone happy. I bet she will be far more likely to fly CO in the future. There is an old adage that if you don’t take care of your customers, someone else will.

No Problem. Break out the check boot. I think you’ll need to mortgage the house to fly soon, if all the airlines keep raising their rates. I think most travelers will LEARN TO FLY LIGHT. I bring a carry on, weigh it, and check nothing. However, I am sure it won’t be long before there are fees for your “First and Second Carry ons”……

Continental is still a great airline but their fees are “Greater”…. Disappointed.

My apologies.

You missed a MAJOR travel story. Here’s the link at CNN.

http://www.cnn.com/2010/TRAVEL/01/12/delta.baggage.fees/index.html

Delta and Continental at RAISING their baggage fees for checked bags! Give it a few years and it will cost AS MUCH to fly with a bag as it does for your plane ticket!!

I think your comments are excellent and spot on.

@SWL

Excellent point. She’s a Delta FF. I doubt if Delta spent too much time publicizing who enters and leaves the loyalty program.

I am a member of AA. There is usually maybe one e-mail about a partner leaving. I’d have to check to see who is still a member of the program and what level they participate it.

@Others

I don’t fault the OP for being a little confused about lounges. There are many ways to gain entry into a loungne.At AA, you gain entry by membership, membership in partnership airline,certain types of internation tickets, membership in certain credit cards, etc.

Keep up the good work.

@Adrian said: “As for flying internationally, you would have to be brain-dead to not check up on your flights at least once per week.” Are you serious? In my book, you would have to be anally retentive to check up on your flights once a week. That’s completely over the top. I book my flights and then check on them the week I fly. That’s quite enough.

@SWL Excellent point. Why should a Delta frequent flyer know what Continental is doing? She booked the flight through Delta (it was codeshare), that should be enough.

It is nice to hear about an airline being smart and thinking outside the box. They are competing for the valuable business travelers. They managed to get a valuable flier for probably years to come.