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	<title>Comments on: Continental Airlines faces $27,500 fine in tarmac stranding incident</title>
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	<link>http://www.elliott.org/blog/continental-airlines-faces-27500-fine-in-tarmac-stranding-incident/</link>
	<description>Consumer advocate Christopher Elliott&#039;s site.</description>
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		<title>By: Hank Freid</title>
		<link>http://www.elliott.org/blog/continental-airlines-faces-27500-fine-in-tarmac-stranding-incident/comment-page-1/#comment-46027</link>
		<dc:creator>Hank Freid</dc:creator>
		<pubDate>Fri, 20 Aug 2010 10:16:12 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=7831#comment-46027</guid>
		<description>very unfortunate at that moment. It could be really cause that company.  They should make strategies to overcome this sort of problem</description>
		<content:encoded><![CDATA[<p>very unfortunate at that moment. It could be really cause that company.  They should make strategies to overcome this sort of problem</p>
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		<title>By: Tough talkin’ Transportation Department slaps United with $75,000 fine - Turnip Style Dot Com</title>
		<link>http://www.elliott.org/blog/continental-airlines-faces-27500-fine-in-tarmac-stranding-incident/comment-page-1/#comment-23530</link>
		<dc:creator>Tough talkin’ Transportation Department slaps United with $75,000 fine - Turnip Style Dot Com</dc:creator>
		<pubDate>Tue, 01 Sep 2009 15:28:23 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=7831#comment-23530</guid>
		<description>[...] few days ago, a Transportation Department official bristled when I suggested that its recent fines against airlines were little more than warning shots. It [...]</description>
		<content:encoded><![CDATA[<p>[...] few days ago, a Transportation Department official bristled when I suggested that its recent fines against airlines were little more than warning shots. It [...]</p>
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		<title>By: Tough talkin&#8217; Transportation Department slaps United with $75,000 fine</title>
		<link>http://www.elliott.org/blog/continental-airlines-faces-27500-fine-in-tarmac-stranding-incident/comment-page-1/#comment-23436</link>
		<dc:creator>Tough talkin&#8217; Transportation Department slaps United with $75,000 fine</dc:creator>
		<pubDate>Mon, 31 Aug 2009 15:53:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=7831#comment-23436</guid>
		<description>[...] few days ago, a Transportation Department official bristled when I suggested that its recent fines against airlines were little more than warning shots. It [...]</description>
		<content:encoded><![CDATA[<p>[...] few days ago, a Transportation Department official bristled when I suggested that its recent fines against airlines were little more than warning shots. It [...]</p>
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		<title>By: Zelda Rose</title>
		<link>http://www.elliott.org/blog/continental-airlines-faces-27500-fine-in-tarmac-stranding-incident/comment-page-1/#comment-22717</link>
		<dc:creator>Zelda Rose</dc:creator>
		<pubDate>Sun, 16 Aug 2009 20:10:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=7831#comment-22717</guid>
		<description>I keep wondering why nobody got on their cellphones and raised hell with either TSA, Continential, the airport, or the local media. If it was me in that situation, I would be on the phone looking for someone to get me off that plane.</description>
		<content:encoded><![CDATA[<p>I keep wondering why nobody got on their cellphones and raised hell with either TSA, Continential, the airport, or the local media. If it was me in that situation, I would be on the phone looking for someone to get me off that plane.</p>
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		<title>By: barbie45</title>
		<link>http://www.elliott.org/blog/continental-airlines-faces-27500-fine-in-tarmac-stranding-incident/comment-page-1/#comment-22639</link>
		<dc:creator>barbie45</dc:creator>
		<pubDate>Fri, 14 Aug 2009 16:49:12 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=7831#comment-22639</guid>
		<description>how about dividing up the penalty instead of giving it to the goverment</description>
		<content:encoded><![CDATA[<p>how about dividing up the penalty instead of giving it to the goverment</p>
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		<title>By: Jay</title>
		<link>http://www.elliott.org/blog/continental-airlines-faces-27500-fine-in-tarmac-stranding-incident/comment-page-1/#comment-22632</link>
		<dc:creator>Jay</dc:creator>
		<pubDate>Fri, 14 Aug 2009 16:05:14 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=7831#comment-22632</guid>
		<description>Forget the tiny fines, how about some jail time?
http://www.airliner.net/blog/continental-express-tarmac-delay</description>
		<content:encoded><![CDATA[<p>Forget the tiny fines, how about some jail time?<br />
<a href="http://www.airliner.net/blog/continental-express-tarmac-delay" rel="nofollow">http://www.airliner.net/blog/continental-express-tarmac-delay</a></p>
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		<title>By: Deborah</title>
		<link>http://www.elliott.org/blog/continental-airlines-faces-27500-fine-in-tarmac-stranding-incident/comment-page-1/#comment-22630</link>
		<dc:creator>Deborah</dc:creator>
		<pubDate>Fri, 14 Aug 2009 15:44:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=7831#comment-22630</guid>
		<description>I feel this fine is to little. Bigger the fines the less likely the airlines will do it again, but for $27,000+ that&#039;s nothing.  Call it what you want, its down right wrong!</description>
		<content:encoded><![CDATA[<p>I feel this fine is to little. Bigger the fines the less likely the airlines will do it again, but for $27,000+ that&#8217;s nothing.  Call it what you want, its down right wrong!</p>
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		<title>By: Jeff Green</title>
		<link>http://www.elliott.org/blog/continental-airlines-faces-27500-fine-in-tarmac-stranding-incident/comment-page-1/#comment-22577</link>
		<dc:creator>Jeff Green</dc:creator>
		<pubDate>Thu, 13 Aug 2009 04:20:21 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=7831#comment-22577</guid>
		<description>I wonder what would happen if a passenger were to simply open an emergency escape door and leave.  That person would face certain arrest and federal charges.  Does anybody really think a jury would convict?  Do you think the airlines want this pandoras box opened?  At what point does being stranded on the tarmac become kidnapping?  If there is no defined line it can the airline hold you in the plane for life?  If there is a medical emergency, real or faked, what then?  Personally I am claustrophobic in those small aircraft and I can assure the airlines that I would either get off with their blessing or go nuts and force the medical response.  As much as I despise class action suits (the lawyers are the only winner in those) it&#039;s time to go that route.</description>
		<content:encoded><![CDATA[<p>I wonder what would happen if a passenger were to simply open an emergency escape door and leave.  That person would face certain arrest and federal charges.  Does anybody really think a jury would convict?  Do you think the airlines want this pandoras box opened?  At what point does being stranded on the tarmac become kidnapping?  If there is no defined line it can the airline hold you in the plane for life?  If there is a medical emergency, real or faked, what then?  Personally I am claustrophobic in those small aircraft and I can assure the airlines that I would either get off with their blessing or go nuts and force the medical response.  As much as I despise class action suits (the lawyers are the only winner in those) it&#8217;s time to go that route.</p>
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		<title>By: Jeff Nelson</title>
		<link>http://www.elliott.org/blog/continental-airlines-faces-27500-fine-in-tarmac-stranding-incident/comment-page-1/#comment-22573</link>
		<dc:creator>Jeff Nelson</dc:creator>
		<pubDate>Thu, 13 Aug 2009 00:19:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=7831#comment-22573</guid>
		<description>I think anyone considering a flight on Continental or Continental Express should call their call center, speak to an actual PERSON and ask for a written guarantee that they will not be left stranded on a tarmac for 6 hours.  Based on my experience, they will simply hang up on you, which is a crystal clear illustration about how little they care about the customer.   Meanwhile Continental Execs continue to haul away boatloads of cash!  What a scam.</description>
		<content:encoded><![CDATA[<p>I think anyone considering a flight on Continental or Continental Express should call their call center, speak to an actual PERSON and ask for a written guarantee that they will not be left stranded on a tarmac for 6 hours.  Based on my experience, they will simply hang up on you, which is a crystal clear illustration about how little they care about the customer.   Meanwhile Continental Execs continue to haul away boatloads of cash!  What a scam.</p>
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		<title>By: Joe Farrell</title>
		<link>http://www.elliott.org/blog/continental-airlines-faces-27500-fine-in-tarmac-stranding-incident/comment-page-1/#comment-22572</link>
		<dc:creator>Joe Farrell</dc:creator>
		<pubDate>Wed, 12 Aug 2009 23:16:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=7831#comment-22572</guid>
		<description>sorry for the typos - but here is the airport manager&#039;s phone number - 

STEVEN W LEQVE
HELGERSON DR. SW
ROCHESTER, MN 55902
Phone 507-282-2328

thats his office number - but the guys in the control tower have his cell and home number - here is the after hours number - 507-254-1161

I&#039;m am darn surprised there was not a single pilot or lawyer on that flight . . . all it would take is a blackberry.

And a call to 911 about being held hostage on an airliner -</description>
		<content:encoded><![CDATA[<p>sorry for the typos &#8211; but here is the airport manager&#8217;s phone number &#8211; </p>
<p>STEVEN W LEQVE<br />
HELGERSON DR. SW<br />
ROCHESTER, MN 55902<br />
Phone 507-282-2328</p>
<p>thats his office number &#8211; but the guys in the control tower have his cell and home number &#8211; here is the after hours number &#8211; 507-254-1161</p>
<p>I&#8217;m am darn surprised there was not a single pilot or lawyer on that flight . . . all it would take is a blackberry.</p>
<p>And a call to 911 about being held hostage on an airliner -</p>
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		<title>By: Joe Farrell</title>
		<link>http://www.elliott.org/blog/continental-airlines-faces-27500-fine-in-tarmac-stranding-incident/comment-page-1/#comment-22571</link>
		<dc:creator>Joe Farrell</dc:creator>
		<pubDate>Wed, 12 Aug 2009 23:12:22 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=7831#comment-22571</guid>
		<description>The &#039;contract of carriage&#039; contains the implication that the airline will tell the truth.  The airline flat out lied about its issues.

The pilot in command, that being the Captain, has exclusive authority to make such decisions as he sees fit to care for his passengers and the safety and integrity of the airport.

The Airport they landed at, Rochester, KRST, has a 24 hour fixed base operator, Signature Aviation.  The could have EASILY taxied over to the FBO, and let everyone off to use Signature very nice facilities, get a car, or be picked up by others.  They were 70 miles from MSP.  

The CAPTAIN of this flight dropped the ball; whether by ignorance, or a naive desire to not offend the boss, or by direct order, he just sat on his hands and did nothing.  Sure, it would have cost Expressjet a couple grand to use Signature&#039;s space - but then again - perhaps Signature would have used the free press to its advantage and donated the coffee, very tasty choco chip cookies they make and otherwise made everyone comfortable.

If this is not a clear message that flying airlines is nuts, nothing is.  Today I left Davenport Iowa [which does not have airline service] at 8am EDT, after having gotten out of bed at 6.30am Eastern time, flew to Beaufort SC [which also does not have airline service], landed at 12.50pm, and was sitting in my house at 1.15pm.   My mother in law, who refused to fly in &#039;little airplanes&#039; is STILL not at Savannah yet because of AIRLINE delays in ATL from the weather we flew through.  

BTW - the implied contract provisions that require the airline to tell the truth gets the all the time in claims raised against them.  You see, here, the airline told the passengers that the &#039;TSA held them on board because there was no one at the airport to bring in TSA off hours.  Thats pure bull.  The captain could have EASILY exercised his pilot in command authority, taxied over to Signature, and then stay on the airplane with the crew to &#039;guard&#039; it so TSA could easily search it and affirm it is still clean and sterile.  Wimp.</description>
		<content:encoded><![CDATA[<p>The &#8216;contract of carriage&#8217; contains the implication that the airline will tell the truth.  The airline flat out lied about its issues.</p>
<p>The pilot in command, that being the Captain, has exclusive authority to make such decisions as he sees fit to care for his passengers and the safety and integrity of the airport.</p>
<p>The Airport they landed at, Rochester, KRST, has a 24 hour fixed base operator, Signature Aviation.  The could have EASILY taxied over to the FBO, and let everyone off to use Signature very nice facilities, get a car, or be picked up by others.  They were 70 miles from MSP.  </p>
<p>The CAPTAIN of this flight dropped the ball; whether by ignorance, or a naive desire to not offend the boss, or by direct order, he just sat on his hands and did nothing.  Sure, it would have cost Expressjet a couple grand to use Signature&#8217;s space &#8211; but then again &#8211; perhaps Signature would have used the free press to its advantage and donated the coffee, very tasty choco chip cookies they make and otherwise made everyone comfortable.</p>
<p>If this is not a clear message that flying airlines is nuts, nothing is.  Today I left Davenport Iowa [which does not have airline service] at 8am EDT, after having gotten out of bed at 6.30am Eastern time, flew to Beaufort SC [which also does not have airline service], landed at 12.50pm, and was sitting in my house at 1.15pm.   My mother in law, who refused to fly in &#8216;little airplanes&#8217; is STILL not at Savannah yet because of AIRLINE delays in ATL from the weather we flew through.  </p>
<p>BTW &#8211; the implied contract provisions that require the airline to tell the truth gets the all the time in claims raised against them.  You see, here, the airline told the passengers that the &#8216;TSA held them on board because there was no one at the airport to bring in TSA off hours.  Thats pure bull.  The captain could have EASILY exercised his pilot in command authority, taxied over to Signature, and then stay on the airplane with the crew to &#8216;guard&#8217; it so TSA could easily search it and affirm it is still clean and sterile.  Wimp.</p>
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		<title>By: Jasper</title>
		<link>http://www.elliott.org/blog/continental-airlines-faces-27500-fine-in-tarmac-stranding-incident/comment-page-1/#comment-22567</link>
		<dc:creator>Jasper</dc:creator>
		<pubDate>Wed, 12 Aug 2009 20:47:48 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=7831#comment-22567</guid>
		<description>$27.5 k is pathetically little.</description>
		<content:encoded><![CDATA[<p>$27.5 k is pathetically little.</p>
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		<title>By: Carolyn Masini</title>
		<link>http://www.elliott.org/blog/continental-airlines-faces-27500-fine-in-tarmac-stranding-incident/comment-page-1/#comment-22561</link>
		<dc:creator>Carolyn Masini</dc:creator>
		<pubDate>Wed, 12 Aug 2009 18:21:45 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=7831#comment-22561</guid>
		<description>I personally think anytime over one hour is excessive. Wonder how close this is to being false imprisonment??</description>
		<content:encoded><![CDATA[<p>I personally think anytime over one hour is excessive. Wonder how close this is to being false imprisonment??</p>
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		<title>By: Marcus</title>
		<link>http://www.elliott.org/blog/continental-airlines-faces-27500-fine-in-tarmac-stranding-incident/comment-page-1/#comment-22559</link>
		<dc:creator>Marcus</dc:creator>
		<pubDate>Wed, 12 Aug 2009 18:03:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=7831#comment-22559</guid>
		<description>(previously posted by accident on an old thread)

Something needs to be done to get these airlines’ attention.

Continental’s episode earlier this week with the babies trapped on the plane overnight without provision for food or water, and confined in a highly disease-prone environment (with the overfilled toilet), sounds like negligent child abuse–if not worse. Even negligent child abuse is a pretty serious crime, and I don’t see why no one is talking about it.

Forget the piddly fines. An indictment or two might really set a different tone when it comes to passenger service.

M.</description>
		<content:encoded><![CDATA[<p>(previously posted by accident on an old thread)</p>
<p>Something needs to be done to get these airlines’ attention.</p>
<p>Continental’s episode earlier this week with the babies trapped on the plane overnight without provision for food or water, and confined in a highly disease-prone environment (with the overfilled toilet), sounds like negligent child abuse–if not worse. Even negligent child abuse is a pretty serious crime, and I don’t see why no one is talking about it.</p>
<p>Forget the piddly fines. An indictment or two might really set a different tone when it comes to passenger service.</p>
<p>M.</p>
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		<title>By: David Z</title>
		<link>http://www.elliott.org/blog/continental-airlines-faces-27500-fine-in-tarmac-stranding-incident/comment-page-1/#comment-22557</link>
		<dc:creator>David Z</dc:creator>
		<pubDate>Wed, 12 Aug 2009 14:35:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=7831#comment-22557</guid>
		<description>@Anonymous

Or you mean what clause in Continental&#039;s contract of carriage  &lt;b&gt;won&#039;t&lt;/b&gt; necessarily lead to the fine? They can write whatever contract they see fit, but that won&#039;t always stop a government regulatory agency from enforcing their position on them unless, say, a judge says otherwise.</description>
		<content:encoded><![CDATA[<p>@Anonymous</p>
<p>Or you mean what clause in Continental&#8217;s contract of carriage  <b>won&#8217;t</b> necessarily lead to the fine? They can write whatever contract they see fit, but that won&#8217;t always stop a government regulatory agency from enforcing their position on them unless, say, a judge says otherwise.</p>
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