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	<title>Comments on: Clear Airfare Amendment would require total price quote on air tickets</title>
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	<link>http://www.elliott.org/blog/clear-airfare-amendment-would-require-total-price-quote-on-air-tickets/</link>
	<description>Consumer advocate Christopher Elliott&#039;s site.</description>
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		<title>By: Chen</title>
		<link>http://www.elliott.org/blog/clear-airfare-amendment-would-require-total-price-quote-on-air-tickets/comment-page-1/#comment-46653</link>
		<dc:creator>Chen</dc:creator>
		<pubDate>Mon, 30 Aug 2010 09:27:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=11350#comment-46653</guid>
		<description>I can&#039;t believe it. I was just telling my friend about this. I&#039;ll have to share this to him.</description>
		<content:encoded><![CDATA[<p>I can&#8217;t believe it. I was just telling my friend about this. I&#8217;ll have to share this to him.</p>
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		<title>By: Tom</title>
		<link>http://www.elliott.org/blog/clear-airfare-amendment-would-require-total-price-quote-on-air-tickets/comment-page-1/#comment-43831</link>
		<dc:creator>Tom</dc:creator>
		<pubDate>Mon, 19 Jul 2010 19:59:56 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=11350#comment-43831</guid>
		<description>It&#039;s about time.  There is nothing more aggravating then looking at a airline site and seeing a price and then finding out they didn&#039;t include a whole host of other charges.  We as consumers have become aware of all the charges, but it still irks me to get a price then have to mentally accept that the price isn&#039;t the actual cost I will have to pay.</description>
		<content:encoded><![CDATA[<p>It&#8217;s about time.  There is nothing more aggravating then looking at a airline site and seeing a price and then finding out they didn&#8217;t include a whole host of other charges.  We as consumers have become aware of all the charges, but it still irks me to get a price then have to mentally accept that the price isn&#8217;t the actual cost I will have to pay.</p>
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		<title>By: neal</title>
		<link>http://www.elliott.org/blog/clear-airfare-amendment-would-require-total-price-quote-on-air-tickets/comment-page-1/#comment-36396</link>
		<dc:creator>neal</dc:creator>
		<pubDate>Wed, 24 Mar 2010 19:20:10 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=11350#comment-36396</guid>
		<description>How are travel agents going to convey airlines menus so the passenger understands the value of their crappy meals.  Are the airlines going to furnish all agencies with menus and pricing?  This is a nightmare.  I don&#039;t buy their food anyway.  I rather eat at the airport or bring it on board.  The airline price, taxes, and fees I totally agree with.  However, with the government moving to communism, it will cost us more to do business than we&#039;ll make having one.</description>
		<content:encoded><![CDATA[<p>How are travel agents going to convey airlines menus so the passenger understands the value of their crappy meals.  Are the airlines going to furnish all agencies with menus and pricing?  This is a nightmare.  I don&#8217;t buy their food anyway.  I rather eat at the airport or bring it on board.  The airline price, taxes, and fees I totally agree with.  However, with the government moving to communism, it will cost us more to do business than we&#8217;ll make having one.</p>
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		<title>By: Did lobbyists eviscerate Sen. Menendez’ Clear Airfare Amendment?</title>
		<link>http://www.elliott.org/blog/clear-airfare-amendment-would-require-total-price-quote-on-air-tickets/comment-page-1/#comment-36374</link>
		<dc:creator>Did lobbyists eviscerate Sen. Menendez’ Clear Airfare Amendment?</dc:creator>
		<pubDate>Wed, 24 Mar 2010 15:14:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=11350#comment-36374</guid>
		<description>[...] This legislation was one of the best opportunities to compel airlines and travel agents to quote an all-inclusive price.  What do you think of amendments to the amendment? [...]</description>
		<content:encoded><![CDATA[<p>[...] This legislation was one of the best opportunities to compel airlines and travel agents to quote an all-inclusive price.  What do you think of amendments to the amendment? [...]</p>
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		<title>By: Arizona Road Warrior</title>
		<link>http://www.elliott.org/blog/clear-airfare-amendment-would-require-total-price-quote-on-air-tickets/comment-page-1/#comment-36345</link>
		<dc:creator>Arizona Road Warrior</dc:creator>
		<pubDate>Wed, 24 Mar 2010 04:25:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=11350#comment-36345</guid>
		<description>@ Monica L. Kennedy - &quot;I try to look at this from the non-frequent-travel perspective. Those are individuals who may not be familiar with luggage fees or paying to reserve seat assignments.&quot;
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
How about using a traditional brick &amp; mortar agent that will tell you these things?  If you don&#039;t want to use a traditional brick &amp; mortar agent, how about doing some research?  There are several websites that an infrequent traveler can go to get information, advice and etc.

@ Carver - &quot;Much ado about nothing. Tickets have been sold like this since Wilbur and Orville. I guess in the interim 100 years we’ve all turned stupid.&quot;
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
I agree what Chris wrote at the National Geographic Traveler:  &quot;the Internet may be the biggest culprit of them all; it mostly replaced the ranks of travel agents and turned every travel experience except the super-luxurious into a commodity.&quot;  These individuals do not want to use a traditional brick &amp; mortar agent.  These individuals do not want to stop watching reality tv shows to do some research on the Internet in order to learn.  However, these individuals wants the govt to do it for them.

@  Crissy - &quot;There are a lot of people who don’t travel much and may not be aware of all of the fees, who is charging them and if they are truly optional.&quot;
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -- - - - - -
That is why they need to use a brick &amp; mortar travel agent instead of doing it themselves.  Your friend could have pay $ 20 or $ 25 to use a brick &amp; mortar travel agent and probably save a bunch of money.</description>
		<content:encoded><![CDATA[<p>@ Monica L. Kennedy &#8211; &#8220;I try to look at this from the non-frequent-travel perspective. Those are individuals who may not be familiar with luggage fees or paying to reserve seat assignments.&#8221;<br />
- &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211;<br />
How about using a traditional brick &amp; mortar agent that will tell you these things?  If you don&#8217;t want to use a traditional brick &amp; mortar agent, how about doing some research?  There are several websites that an infrequent traveler can go to get information, advice and etc.</p>
<p>@ Carver &#8211; &#8220;Much ado about nothing. Tickets have been sold like this since Wilbur and Orville. I guess in the interim 100 years we’ve all turned stupid.&#8221;<br />
- &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211;<br />
I agree what Chris wrote at the National Geographic Traveler:  &#8220;the Internet may be the biggest culprit of them all; it mostly replaced the ranks of travel agents and turned every travel experience except the super-luxurious into a commodity.&#8221;  These individuals do not want to use a traditional brick &amp; mortar agent.  These individuals do not want to stop watching reality tv shows to do some research on the Internet in order to learn.  However, these individuals wants the govt to do it for them.</p>
<p>@  Crissy &#8211; &#8220;There are a lot of people who don’t travel much and may not be aware of all of the fees, who is charging them and if they are truly optional.&#8221;<br />
- &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; - &#8211; &#8212; &#8211; - &#8211; - -<br />
That is why they need to use a brick &amp; mortar travel agent instead of doing it themselves.  Your friend could have pay $ 20 or $ 25 to use a brick &amp; mortar travel agent and probably save a bunch of money.</p>
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		<title>By: andi330</title>
		<link>http://www.elliott.org/blog/clear-airfare-amendment-would-require-total-price-quote-on-air-tickets/comment-page-1/#comment-36049</link>
		<dc:creator>andi330</dc:creator>
		<pubDate>Fri, 19 Mar 2010 02:04:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=11350#comment-36049</guid>
		<description>A lot of people are arguing that baggage fees are optional. Well, they are and they aren&#039;t. If you are traveling for any length of time, and need shampoo, sunblock, moisturizer, contact lens solution, etc. you are either going to have to buy when you get there, mail it to your hotel in advance of your stay, or check a bag. Last year I travelled to Disney World. I was staying on the property, and not renting a car. The hassle of mailing myself a package was something I wanted to avoid (and there&#039;s no guarantee that USPS won&#039;t lose it during shipping) and no car rental (an expense that wasn&#039;t necessary as I had no plans to leave Disney Property) meant that buying from a Disney Store would cost an arm and a leg. The only option left was to check a bag. It cost an extra $50 round trip. Technically, I could have avoided the cost, but in reality checking the bag was the simplest solution. 

I knew up front about the fee, and planned accordingly, but only because I investigated it with my carrier before I left. I only fly once every couple of years, and the rules change between trips, often drastically. The last flight I took prior to that trip was with Independence Air (no longer in business) and there were no luggage fees on that flight. Infrequent fliers often don&#039;t realize how much has changed between trips. Yes, they should probably ask, but at the same time, a flyer buying a ticket from a site like Travelocity shouldn&#039;t have to go to another website to find out what all the fees are before purchasing. They could lose a good price by the time they&#039;ve finished their research.</description>
		<content:encoded><![CDATA[<p>A lot of people are arguing that baggage fees are optional. Well, they are and they aren&#8217;t. If you are traveling for any length of time, and need shampoo, sunblock, moisturizer, contact lens solution, etc. you are either going to have to buy when you get there, mail it to your hotel in advance of your stay, or check a bag. Last year I travelled to Disney World. I was staying on the property, and not renting a car. The hassle of mailing myself a package was something I wanted to avoid (and there&#8217;s no guarantee that USPS won&#8217;t lose it during shipping) and no car rental (an expense that wasn&#8217;t necessary as I had no plans to leave Disney Property) meant that buying from a Disney Store would cost an arm and a leg. The only option left was to check a bag. It cost an extra $50 round trip. Technically, I could have avoided the cost, but in reality checking the bag was the simplest solution. </p>
<p>I knew up front about the fee, and planned accordingly, but only because I investigated it with my carrier before I left. I only fly once every couple of years, and the rules change between trips, often drastically. The last flight I took prior to that trip was with Independence Air (no longer in business) and there were no luggage fees on that flight. Infrequent fliers often don&#8217;t realize how much has changed between trips. Yes, they should probably ask, but at the same time, a flyer buying a ticket from a site like Travelocity shouldn&#8217;t have to go to another website to find out what all the fees are before purchasing. They could lose a good price by the time they&#8217;ve finished their research.</p>
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		<title>By: Carver</title>
		<link>http://www.elliott.org/blog/clear-airfare-amendment-would-require-total-price-quote-on-air-tickets/comment-page-1/#comment-35891</link>
		<dc:creator>Carver</dc:creator>
		<pubDate>Tue, 16 Mar 2010 14:02:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=11350#comment-35891</guid>
		<description>@Mike

I think you made the opposite point.  I went to Costco and bought a big screen tv.  The price include a tv and those things necessary for a tv to work.  It did not include delivery, extra cables, extended warranty, nor were those prices listed with the tv as they are all OPTIONAL.

And no, when you go into an appliance store you don&#039;t necessarily know how much delivery is upfront. Some stores charge the same for all items, others stores have different prices based on the size.  But you have the good sense to ask because everyone knows that delivery is usually an extra charge.</description>
		<content:encoded><![CDATA[<p>@Mike</p>
<p>I think you made the opposite point.  I went to Costco and bought a big screen tv.  The price include a tv and those things necessary for a tv to work.  It did not include delivery, extra cables, extended warranty, nor were those prices listed with the tv as they are all OPTIONAL.</p>
<p>And no, when you go into an appliance store you don&#8217;t necessarily know how much delivery is upfront. Some stores charge the same for all items, others stores have different prices based on the size.  But you have the good sense to ask because everyone knows that delivery is usually an extra charge.</p>
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		<title>By: Sharon Hurley Hall</title>
		<link>http://www.elliott.org/blog/clear-airfare-amendment-would-require-total-price-quote-on-air-tickets/comment-page-1/#comment-35888</link>
		<dc:creator>Sharon Hurley Hall</dc:creator>
		<pubDate>Tue, 16 Mar 2010 12:54:22 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=11350#comment-35888</guid>
		<description>I think this is a good thing - we should be able to tell at a glance what the full price should be and shouldn&#039;t have to search for that info. That&#039;s just good practice in line with other consumer services.</description>
		<content:encoded><![CDATA[<p>I think this is a good thing &#8211; we should be able to tell at a glance what the full price should be and shouldn&#8217;t have to search for that info. That&#8217;s just good practice in line with other consumer services.</p>
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		<title>By: Mike</title>
		<link>http://www.elliott.org/blog/clear-airfare-amendment-would-require-total-price-quote-on-air-tickets/comment-page-1/#comment-35860</link>
		<dc:creator>Mike</dc:creator>
		<pubDate>Mon, 15 Mar 2010 18:33:14 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=11350#comment-35860</guid>
		<description>@ Steve, no, people shouldn&#039;t have to search a website for fees for everything they might encounter on a flight, or at least normal charges such as taxes, fuel surcharges, and baggage or seat fees. The point of airline pricing is to get someone to book quickly at a cheap rate to sell the seat. If you sit there and go searching then you may miss out on the seat. And I see nothing wrong with telling an airline to disclose fees on their site.

If I walk into a fast food restaraunt I know from signage how much it costs for an extra bbq sauce or to super size something. If I go to an electronics or appliance store I know or see how much it costs for delivery up front. Could you imagine if you took your mower in for repair and they told you it would cost x amount and then when you went to get your mower they told you there was a tool surcharge, a grass cleaning surcharge, and a lubricant surcharge on top of your quoted price?</description>
		<content:encoded><![CDATA[<p>@ Steve, no, people shouldn&#8217;t have to search a website for fees for everything they might encounter on a flight, or at least normal charges such as taxes, fuel surcharges, and baggage or seat fees. The point of airline pricing is to get someone to book quickly at a cheap rate to sell the seat. If you sit there and go searching then you may miss out on the seat. And I see nothing wrong with telling an airline to disclose fees on their site.</p>
<p>If I walk into a fast food restaraunt I know from signage how much it costs for an extra bbq sauce or to super size something. If I go to an electronics or appliance store I know or see how much it costs for delivery up front. Could you imagine if you took your mower in for repair and they told you it would cost x amount and then when you went to get your mower they told you there was a tool surcharge, a grass cleaning surcharge, and a lubricant surcharge on top of your quoted price?</p>
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		<title>By: Fly Cheap! Airfare Secrets Revealed! &#124; Cheap Motorbike Insurance</title>
		<link>http://www.elliott.org/blog/clear-airfare-amendment-would-require-total-price-quote-on-air-tickets/comment-page-1/#comment-35759</link>
		<dc:creator>Fly Cheap! Airfare Secrets Revealed! &#124; Cheap Motorbike Insurance</dc:creator>
		<pubDate>Sun, 14 Mar 2010 03:07:01 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=11350#comment-35759</guid>
		<description>[...] Clear Airfare Amendment would require total price quote on air tickets [...]</description>
		<content:encoded><![CDATA[<p>[...] Clear Airfare Amendment would require total price quote on air tickets [...]</p>
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		<title>By: Joe Farrell</title>
		<link>http://www.elliott.org/blog/clear-airfare-amendment-would-require-total-price-quote-on-air-tickets/comment-page-1/#comment-35760</link>
		<dc:creator>Joe Farrell</dc:creator>
		<pubDate>Sun, 14 Mar 2010 02:34:51 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=11350#comment-35760</guid>
		<description>JFK to London - LHR, each way on a round trip purchase

Air Fare:  $109
Taxes: $155
TSA Segment fee: $10
Baggage Fees - 1st and 2nd bag $25 each - up to 20 kilos
Global Warming Carbon Offset fee:  $57 - for the gullible among you
Heathrow Surcharge: $22
Heathrow Terminal Fee Surcharge: $16
Fuel Surcharge:  $112.56
Cabin Attendant Strike insurance: $5
ATC pension surcharge:  $10
Onboard Seat Belt fee: $6
flight profit guarantee - variable from $0 to $75 - collected at gate
etc etc etc</description>
		<content:encoded><![CDATA[<p>JFK to London &#8211; LHR, each way on a round trip purchase</p>
<p>Air Fare:  $109<br />
Taxes: $155<br />
TSA Segment fee: $10<br />
Baggage Fees &#8211; 1st and 2nd bag $25 each &#8211; up to 20 kilos<br />
Global Warming Carbon Offset fee:  $57 &#8211; for the gullible among you<br />
Heathrow Surcharge: $22<br />
Heathrow Terminal Fee Surcharge: $16<br />
Fuel Surcharge:  $112.56<br />
Cabin Attendant Strike insurance: $5<br />
ATC pension surcharge:  $10<br />
Onboard Seat Belt fee: $6<br />
flight profit guarantee &#8211; variable from $0 to $75 &#8211; collected at gate<br />
etc etc etc</p>
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		<title>By: Lisa S</title>
		<link>http://www.elliott.org/blog/clear-airfare-amendment-would-require-total-price-quote-on-air-tickets/comment-page-1/#comment-35746</link>
		<dc:creator>Lisa S</dc:creator>
		<pubDate>Sat, 13 Mar 2010 17:34:26 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=11350#comment-35746</guid>
		<description>Thanks for the update, Chris.  I have emailed my senators.</description>
		<content:encoded><![CDATA[<p>Thanks for the update, Chris.  I have emailed my senators.</p>
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		<title>By: Carver</title>
		<link>http://www.elliott.org/blog/clear-airfare-amendment-would-require-total-price-quote-on-air-tickets/comment-page-1/#comment-35742</link>
		<dc:creator>Carver</dc:creator>
		<pubDate>Sat, 13 Mar 2010 15:11:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=11350#comment-35742</guid>
		<description>@Dave

Correction:  American baggage fees are in flux right now now because they are undergoing a rate increase.</description>
		<content:encoded><![CDATA[<p>@Dave</p>
<p>Correction:  American baggage fees are in flux right now now because they are undergoing a rate increase.</p>
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		<title>By: Carver</title>
		<link>http://www.elliott.org/blog/clear-airfare-amendment-would-require-total-price-quote-on-air-tickets/comment-page-1/#comment-35714</link>
		<dc:creator>Carver</dc:creator>
		<pubDate>Fri, 12 Mar 2010 23:29:16 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=11350#comment-35714</guid>
		<description>@Dave

I can only speak for American Airline.  Luggage fees only vary by type of ticket and status of purchaser, not time of purchase.  But in reality infequent fliers should assume that they will pay luggage fees.</description>
		<content:encoded><![CDATA[<p>@Dave</p>
<p>I can only speak for American Airline.  Luggage fees only vary by type of ticket and status of purchaser, not time of purchase.  But in reality infequent fliers should assume that they will pay luggage fees.</p>
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		<title>By: Steve</title>
		<link>http://www.elliott.org/blog/clear-airfare-amendment-would-require-total-price-quote-on-air-tickets/comment-page-1/#comment-35713</link>
		<dc:creator>Steve</dc:creator>
		<pubDate>Fri, 12 Mar 2010 23:00:46 +0000</pubDate>
		<guid isPermaLink="false">http://www.elliott.org/?p=11350#comment-35713</guid>
		<description>Actually, yes, I just looked up the baggage fees for United, US Airways, Delta, and American; I spent less than ten minutes perusing the basic rules for all four of these airlines.  In each case, I was able to find the information very quickly and it&#039;s going to be pretty simple for 99% of travelers to figure out a) what the baggage fees are, and b) if they are in one of the exempt groups.  For the 1% for whom it&#039;s not easy to determine, I doubt having the computer guess at what they&#039;ll have to pay would help matters.

What are people proposing, anyway?  That the airfare search results return the fare with an arbitrary fee included that may or may not reflect what I intend to bring with me (say, have all the results show the cost of 1 or 2 checked bags per person)?  That&#039;s not really useful.  Or are they proposing that when you search for an airfare, you should be able to input what you intend to bring with you and then the results will include what you&#039;ll pay given that?  If it&#039;s the latter, I can already hear the complaints from people who will do their search based on one bag then decide to bring two, or who bring overweight/oversized luggage as they&#039;ll scream &quot;deception&quot; when they&#039;re charged a different price than they saw in the search results (even though it was their own mistake).

For the vast majority of people, I would argue that if you can&#039;t or don&#039;t want to do your own research on what you can expect to pay in baggage fees, you&#039;re probably going to miss even more important information (like connecting times) if you try to book your flight online, and you should probably just hand everything over to a travel agent.</description>
		<content:encoded><![CDATA[<p>Actually, yes, I just looked up the baggage fees for United, US Airways, Delta, and American; I spent less than ten minutes perusing the basic rules for all four of these airlines.  In each case, I was able to find the information very quickly and it&#8217;s going to be pretty simple for 99% of travelers to figure out a) what the baggage fees are, and b) if they are in one of the exempt groups.  For the 1% for whom it&#8217;s not easy to determine, I doubt having the computer guess at what they&#8217;ll have to pay would help matters.</p>
<p>What are people proposing, anyway?  That the airfare search results return the fare with an arbitrary fee included that may or may not reflect what I intend to bring with me (say, have all the results show the cost of 1 or 2 checked bags per person)?  That&#8217;s not really useful.  Or are they proposing that when you search for an airfare, you should be able to input what you intend to bring with you and then the results will include what you&#8217;ll pay given that?  If it&#8217;s the latter, I can already hear the complaints from people who will do their search based on one bag then decide to bring two, or who bring overweight/oversized luggage as they&#8217;ll scream &#8220;deception&#8221; when they&#8217;re charged a different price than they saw in the search results (even though it was their own mistake).</p>
<p>For the vast majority of people, I would argue that if you can&#8217;t or don&#8217;t want to do your own research on what you can expect to pay in baggage fees, you&#8217;re probably going to miss even more important information (like connecting times) if you try to book your flight online, and you should probably just hand everything over to a travel agent.</p>
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