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Can the government regulate fees for checked baggage? The Transportation Department has a canned answer

July 31, 2009

dotAnd it’s the wrong answer.

In a recent column about luggage, I suggested that a simple rulemaking by the Transportation Department could compel airlines to include one piece of checked luggage as part of the base fare. I recommended that readers write the DOT to let it know they supported such action.

The government was ready with a cookie-cutter response.

Here’s what it sent to the concerned taxpayers who took the time to write.

Thank you for your recent message concerning fees for checked baggage. We can appreciate your interest in this issue.

Congress deregulated air fares a number of years ago. The Department of Transportation has no authority to regulate the prices that airlines charge for air transportation services, including fees for checked bags. Transporting a checked bag costs an airline more than transporting a carry-on bag, and some airlines and individuals feel that passengers who do not check a bag should not be required to share the cost of checked baggage. A similar ‘unbundling” concept for services and prices has appeared for in-flight meals and beverages, and for purchasing a ticket from a reservations agent (as opposed to online).

As indicated above, DOT cannot regulate the amount an airline charges for checked baggage, whether or not those charges are included in the advertised fare, and currently there are no regulations that prohibit airlines from charging separately for checked baggage. However, DOT has taken steps to ensure that consumers are not misled by airlines in the charges they assess for baggage. In this regard, on May 13, 2008, DOT’s Aviation Enforcement Office issued detailed guidance to the airline industry designed to ensure that prospective air travelers receive timely and effective notice about charges for checked bags. We also have a rule that prohibits airlines from charging for assistive devices tendered as checked baggage by passengers with disabilities (e.g., a wheelchair or walker).

Thank you for taking the time to share your thoughts.

This is such a wrong-headed answer on so many levels, it’s difficult to know where to start.

First of all the Airline Deregulation Act doesn’t deny the DOT all regulatory authority over fares. Rather, the intent of the law is to restrict the government’s authority to disapprove fares on the basis that they are too high or low — in other words, to control prices. It can, and does, tell airlines to stop quoting fares that are misleading or unavailable.

Second, the Transportation Department is using false logic to answer a question. It claims that because airlines are allowed to charge for meals and beverages, that gives them a license to also charge for the first checked bag. But that’s hardly a legally defensible argument. It’s like saying, “We’ve let other crimes go unpunished, so why should we start enforcing the law now?”

Finally, the government contradicts itself in its canned answer. It says it won’t come out with a rulemaking on luggage because it doesn’t have the authority, but then says it does have the authority to prohibit airlines from charging for assistive devices that are checked as luggage.

So is some checked luggage more equal than other luggage to the government?

Truth is, I met with several key people at the Transportation Department earlier this year, and came away with a very different impression. Although they have the authority to tell airlines to stop unbundling their fares, they refuse to use it.

There appears to be a deeply-rooted culture at the DOT that favors big businesses like airlines, mandates a “hands-off” approach to regulation, and is reluctant to stand up for the taxpayers who are funding the department. I believe there are some contrarians within the department who see their role differently.

Maybe it’s time for them to stand up and say something.

(Photo of Transportation Department courtesy of erin m/Flickr Creative Commons)

Christopher Elliott is the author of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it “eye-opening” and “inspiring” — it’ll “grab your attention and won’t let go.” Order your copy now on Amazon, Barnes & Noble or iTunes.

14 comments

  • Carver

    Government logic is always fuzzy, but that’s a side point.

    Why in the world would you want government to be in the business of regulating prices? That’s a recipe for disaster.

    Let’s think this through. Requiring the airlines to allow us to have one checked bagged “free” just means that the price of the checked luggage will be included in the ticket. Today, it is possible to avoid checked bags feee. by either, 1) not checking luggage, 2) flying a carrier that doesn’t impose a fee, or 3 )achieving status to be exempt from the fee. I personally elect #1 and/0r #3.

    Ultimately, the advocates of one bag free are denying us these choices. By making the airlines role the fee into the fare, then the fee becomes unavoidable. How is taking away the passenger’s choice a good thing.

    I understand the emotional argument about checked bags. But the reality is that this comes down whether we give passengers a choice, or do we big brother it because “we” know what best. And while we’re at it, why don’t we mandate that they give us snacks, in-flight movies, and pillows for free. Why stop with luggage fees.

    I recently took a trip from SFO to LAX. The one way fare was $29.00. I was very happy. I didn’t check bags because the trip was for 2 days and LAX baggage carousels are S-L-O-W. I would have been unhappy if the airline charged $44.00 for the fare because it was required to include my phantom first piece of luggage for in the price.

    Ultimately, the luggage fee has gotten enough press that everyone knows about it. As long as a fee is well disclosed, let’s leave well enough alone.

  • http://www.uselessbeauty.com Vidiot

    Wow, amazing that you were able to get any photography at all of DOT HQ….

  • Christopher Elliott

    @Carver, with respect, the airlines wouldn’t raise their fares, because consumers control pricing.

    Remember, airlines never reduced fares when they unbundled. They just gave us less for the same price.

    That’s one reason I really like Frontier’s AirFares. They reduce the fare in exchange for unbundling. That’s a deal everyone can understand and appreciate, and no one would argue with.

  • SirWired

    Chris, apparently you are not familiar with how government regulations work. Regulations must exist within strictly-drawn bounds authorized by legislation. If the law does not authorize a rule, then the rule cannot be enacted. Period.

    In the case of assistive devices, the Air Carrier Access Act (49 U.S.C. 41705) specifically prohibits discrimination against disabled individuals and gives the DOT authority to write rules implementing the act. The DOT has chosen to implement this by writing a rule (14 C.F.R 382.41) stating that assistive devices (necessary for a disabled person to take advantage of air travel) should not count towards a baggage limit. It also spells out how airlines should treat assistive devices; namely, they must be able to be gate checked, given priority over other baggage, etc.

    There is no law authorizing the DOT to regulate prices charged for luggage, as long as the advertisement of the associated fare does not imply that luggage is included. Requiring air carriers to carry one piece of luggage for free (in any amount) is in effect mandating a price of zero for that service, which is something specifically prohibited by the Airline Deregulation Act.

    I do think that charging for the first checked bag is stupid and unproductive and will only hurt carriers in the long run, but the airlines are well within the law, and the DOT has no means of writing rules to change this practice.

    The solution for this is for carriers to either go bankrupt as their customers flee, or for Congress to write a law mandating that one piece of checked luggage must be included in air fares. The DOT can’t decide this sort of thing on its own.

  • http://www.atme.org Kristin Zern

    Before un bundling we all lived with the way things were and DOT had their control over deceptive fares. Now that there is un bundling and just about everything is added on, it’s time for a formal attempt by travelers to reign in the airlines on a number of issues. Here’s my wish list.
    • A dollar limit to cancelation, change fees, etc
    • Minimum seat size and pitch (to allow the opening of a 15″ laptop when seat in front is reclined). jetBlue is the best model 18″ 34″ pitch.
    • Maximum timed allowed on the tarmac before going back to the gate is required.
    • All airports/airlines must have deembarking stairs so that passengers can deplane if no gate is available. (Port Authority had none at JFK when jetBlue got in trouble during a storm)
    • Way to cancel a flight made online penalty free within 48 hrs.
    • Clear policy regarding endemic diseases such as Swine Flu which might cause an airline to refuse to carry a ticketed passenger. Will their non refundable ticket be good for passage when they can pass medical requirements days later?
    • Drinks and snacks must be available for purchase or free for flights under 2 1/2 hrs
    • Drinks and meals must be available for purchase or free for flights over 3 hrs.

    Should this be part of a law passed by congress? Or just a free floating Passenger bill of rights. I vote for a law.

  • Carver

    @Chris

    Actually, what they airlines will do is what they always do. The economic term is silent collusion. The regs will come out. Airline 1 will raise the rates by $15 across the board and put out a press release stating that they had to raise the rates because of the government regulation. Then the other airlines will either follow suit or not. If enough other airlines follow suit then it becomes a done deal.

    In fact, they’ll probably list is at “Government mandated luggage fee”, or some other such spin.

    As far as whether prices fell with unbundling or not, I just know that my $29.00 one way ticket to LAX from SFO last occured in 1992 and I have yet to pay more than $69 one way from SFO to LAX this year.

  • Cliff Woodrick

    I wonder if charging for luggage changes their status to CARGO status which is a different set of rules.

  • Les Wilder

    As I recall, deregulation came about because the national carriers were upset with Southwest which, at the time, flew entirely within Texas. Southwest was free to lower fares at will because, as an intrastate carrier, it was not under Federal regulation. National carriers felt this an unfair advantage in the lucrative short-haul business between Texas cities and lobbied to end fare regulation.

    Now Southwest is a national powerhouse airline and most of the industry is struggling to survive. Be careful what you wish for.

  • Colleen

    The problem is not checked luggage fees. The problem is people schlepping huge multiple carry-ons to avoid the fees and making it terribly inconvenient for those who do check luggage and have reasonable carry-ons.

    The solution is for airlines to enforce their own carry-on regulations.

  • Robert

    To: Les Wilder

    And yet those airlines which are less competitive with SW still reward their executives with salaries that are equal to or exceed those of SWs. Hmmmm?

  • Jim

    This wouldn’t be a case of the federal government setting prices. It would be making the actual costs easier to decipher – which would aid the free market system and help customers make more rational buying decisions.

  • Kevin M

    Chris,
    Remember my suggestion about weighing passengers and charging extra for anything over a certain amount? There’s an opportunity for unbundling: charge a low base rate for the seat, then treat the passenger like a UPS package: your height+width+depth must be no more than X inches and weigh no more than Y pounds (let’s say, the size of the average twelve-year-old girl), and otherwise, here’s the sliding scale for “oversize”. Then the airlines could advertise really, really low fares then :)

    To me, the problem isn’t so much the unbundling. I just think that on any fare quote, any fee levied by the airline (as opposed to landing fees, etc.) which is levied on more than, say, 20% of the passengers in that fare bracket should be shown, alongside that fare, with the total of fare and fees shown, in the same size and color type. So if 20% or more of 21-day advance ticket purchasers on AA typically check two bags, then AA would have to show: Fare of X plus 1st checked bag of Y and 2nd checked bag of Z = Total (along with a note that you could avoid the bag fees if you didn’t check bags).

    That should be required EVERYWHERE that fare is quoted – online, in print, on the phone, wherever. It’s just mandating disclosure, so it’s not telling the airlines what they can or can’t bundle, not telling them how much the fee can be – it just would mandate that the fee be constantly disclosed, every time the fare is quoted.

    The idea on the 20% of a fare bracket is to keep the airlines from crowding in all the people who are exempt from the fees (elite FF members, business class fares, whoever) into the same category as ordinary travelers and perhaps avoiding the trigger to disclose.

  • Pingback: tripso.com | 5 outrageous luggage fee myths the airlines want you to believe

  • Mekhong Kurt

    “Maybe it’s time for them to stand up and say something.”

    No, Chris, it’s not.

    It’s time for them to have, say, a 3-minute window to resign — after which they are handed pink slips if they fail to submit said resignations.

    Period. Refuse to do their job? Pink slip — and a record of “fired with prejudice.” Not fancy legalese: use “fired with prejudice.”

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