Comments on: Bizarre new car rental trick: an airport fee for a non-airport rental http://www.elliott.org/blog/bizarre-new-car-rental-trick-an-airport-fee-for-an-non-airport-rental/ Consumer advocate Christopher Elliott's site. Fri, 10 Feb 2012 05:25:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: KEVIN http://www.elliott.org/blog/bizarre-new-car-rental-trick-an-airport-fee-for-an-non-airport-rental/comment-page-1/#comment-54890 KEVIN Sat, 04 Dec 2010 08:20:10 +0000 http://www.elliott.org/?p=6945#comment-54890 This is a scam enveloped in multiple legal grey areas. Deluxe Rent a Car out of LAX has put together three different corporations to enable these frauds. One of the issues is obligation to pay... without it, there are complications to address the fraud. Deluxe has discovered that it can do fraud without much fear of prosecuition. + $2 million annual in posible ACRF fraud for 2 years... 3.5% tourism Fraud (Department of Tourism doesn't even know who they are and they charged this for over 2yrs) and starting in 2009 (VLF) Vehicle Licensing Fraud. The Statute allows them to charge only the amount of the increase in otherwords .5% of the 1.15% fee divided by 365/days... or approx 24C per day.. Check DMV for the licensing fee you will understand. The legal amount isnt +$1 unless the annual license fee is about $750 per year. This Fraud Bandit charges his suckers 31.74/ week so unless the DMV is charging him +$3200/yr in fees... ITS FRAUD. The owner of Deluxe uses Johnny Park Shuttles to pick up customers and Johnny Cars owns the cars. When you complain to the LAWA about the fraud they reply the fraud is being done by Deluxe and not under their jurisdiction... DMV says that they regulate Johnny Cars but the VLF fraud is by Deluxe and falls outside their jurisdiction.... BUT JOHN HENNESSAY OWNS THEM ALL... UNDER NETSTAR ... This is the type of scam rental car companies get away with. http://www.youtube.com/user/DeluxeRentaCar#p/a/u/0/26eZLpsNGhU http://www.scribd.com/theplatinumlife7364 http://www.slideshare.net/theplatinumlife/deluxe-rent-a-car-acrf-fraud http://www.authorstream.com/Presentation/theplatinumlife-680997-deluxe-rent-a-car-fraud-2010-vlf/ This is a scam enveloped in multiple legal grey areas. Deluxe Rent a Car out of LAX has put together three different corporations to enable these frauds. One of the issues is obligation to pay… without it, there are complications to address the fraud. Deluxe has discovered that it can do fraud without much fear of prosecuition. + $2 million annual in posible ACRF fraud for 2 years… 3.5% tourism Fraud (Department of Tourism doesn’t even know who they are and they charged this for over 2yrs) and starting in 2009 (VLF) Vehicle Licensing Fraud. The Statute allows them to charge only the amount of the increase in otherwords .5% of the 1.15% fee divided by 365/days… or approx 24C per day.. Check DMV for the licensing fee you will understand. The legal amount isnt +$1 unless the annual license fee is about $750 per year. This Fraud Bandit charges his suckers 31.74/ week so unless the DMV is charging him +$3200/yr in fees… ITS FRAUD. The owner of Deluxe uses Johnny Park Shuttles to pick up customers and Johnny Cars owns the cars. When you complain to the LAWA about the fraud they reply the fraud is being done by Deluxe and not under their jurisdiction… DMV says that they regulate Johnny Cars but the VLF fraud is by Deluxe and falls outside their jurisdiction…. BUT JOHN HENNESSAY OWNS THEM ALL… UNDER NETSTAR … This is the type of scam rental car companies get away with.

http://www.youtube.com/user/DeluxeRentaCar#p/a/u/0/26eZLpsNGhU

http://www.scribd.com/theplatinumlife7364

http://www.slideshare.net/theplatinumlife/deluxe-rent-a-car-acrf-fraud

http://www.authorstream.com/Presentation/theplatinumlife-680997-deluxe-rent-a-car-fraud-2010-vlf/

]]> By: Find a cheaper car rental rate away from the airport | WaySavvy Blog http://www.elliott.org/blog/bizarre-new-car-rental-trick-an-airport-fee-for-an-non-airport-rental/comment-page-1/#comment-49812 Find a cheaper car rental rate away from the airport | WaySavvy Blog Tue, 12 Oct 2010 16:18:05 +0000 http://www.elliott.org/?p=6945#comment-49812 [...] Bizarre new car rental trick: an airport fee for a non-airport rental [...] [...] Bizarre new car rental trick: an airport fee for a non-airport rental [...]

]]> By: Find a cheaper car rental rate away from the airport « WaySavvy Blog http://www.elliott.org/blog/bizarre-new-car-rental-trick-an-airport-fee-for-an-non-airport-rental/comment-page-1/#comment-31457 Find a cheaper car rental rate away from the airport « WaySavvy Blog Mon, 25 Jan 2010 00:59:50 +0000 http://www.elliott.org/?p=6945#comment-31457 [...] Bizarre new car rental trick: an airport fee for a non-airport rental [...] [...] Bizarre new car rental trick: an airport fee for a non-airport rental [...]

]]> By: From Elliott.org: Find a cheaper car rental rate away from the airport « WaySavvy Blog http://www.elliott.org/blog/bizarre-new-car-rental-trick-an-airport-fee-for-an-non-airport-rental/comment-page-1/#comment-31456 From Elliott.org: Find a cheaper car rental rate away from the airport « WaySavvy Blog Mon, 25 Jan 2010 00:32:51 +0000 http://www.elliott.org/?p=6945#comment-31456 [...] Bizarre new car rental trick: an airport fee for a non-airport rental [...] [...] Bizarre new car rental trick: an airport fee for a non-airport rental [...]

]]> By: K.Swamy http://www.elliott.org/blog/bizarre-new-car-rental-trick-an-airport-fee-for-an-non-airport-rental/comment-page-1/#comment-27840 K.Swamy Sun, 29 Nov 2009 13:59:25 +0000 http://www.elliott.org/?p=6945#comment-27840 There are lots of intentional cheating that goes on everyday because the companies are secure that it is impossible/impractical/unlikely to sue them .The only answer i think is major change in our legal system where in the loosing party is obligated to pay the legal expenses of the other party!! There are lots of intentional cheating that goes on everyday because the companies are secure that it is impossible/impractical/unlikely to sue them .The only answer i think is major change in our legal system where in the loosing party is obligated to pay the legal expenses of the other party!!

]]> By: Limo Services CA http://www.elliott.org/blog/bizarre-new-car-rental-trick-an-airport-fee-for-an-non-airport-rental/comment-page-1/#comment-23821 Limo Services CA Sun, 06 Sep 2009 19:11:06 +0000 http://www.elliott.org/?p=6945#comment-23821 That's a pretty sneak that they tried to pull. I bet you are in the minority, the whole reason why they add that charge is because very few people look over their invoice carefully. They just assume that Avis charged them properly and accepts the fee. Good thing you noticed and at least they refunded you that portion. I, however, would find another rental car company. That’s a pretty sneak that they tried to pull. I bet you are in the minority, the whole reason why they add that charge is because very few people look over their invoice carefully. They just assume that Avis charged them properly and accepts the fee. Good thing you noticed and at least they refunded you that portion. I, however, would find another rental car company.

]]> By: Jerry http://www.elliott.org/blog/bizarre-new-car-rental-trick-an-airport-fee-for-an-non-airport-rental/comment-page-1/#comment-22507 Jerry Tue, 11 Aug 2009 17:05:07 +0000 http://www.elliott.org/?p=6945#comment-22507 Maybe I'm missing something, but the quote DOES appear to me to include the Concession Recovery Fee. 6% of $73.98 is $4.44, which is exactly the amount of the "Surcharge". The Vehicle License Fee of (up to) $1.82 per day was not charged, apparently because it was not applicable [so why mention it?]. It is interesting that the surcharge is subject to the 8.25% tax. Maybe I’m missing something, but the quote DOES appear to me to include the Concession Recovery Fee. 6% of $73.98 is $4.44, which is exactly the amount of the “Surcharge”. The Vehicle License Fee of (up to) $1.82 per day was not charged, apparently because it was not applicable [so why mention it?].

It is interesting that the surcharge is subject to the 8.25% tax.

]]> By: Jay S http://www.elliott.org/blog/bizarre-new-car-rental-trick-an-airport-fee-for-an-non-airport-rental/comment-page-1/#comment-20574 Jay S Tue, 30 Jun 2009 17:55:37 +0000 http://www.elliott.org/?p=6945#comment-20574 This goes with the question they now slip in, to wit, "Besides daily collision and comprehensive, what other insurances do you want?" If you don't listen carefully, get ready to add $15 a day to your bill. Everybody's out to get what they can from you these days. Listen to and read everything. This goes with the question they now slip in, to wit, “Besides daily collision and comprehensive, what other insurances do you want?” If you don’t listen carefully, get ready to add $15 a day to your bill.

Everybody’s out to get what they can from you these days. Listen to and read everything.

]]> By: Josh http://www.elliott.org/blog/bizarre-new-car-rental-trick-an-airport-fee-for-an-non-airport-rental/comment-page-1/#comment-20572 Josh Tue, 30 Jun 2009 17:49:03 +0000 http://www.elliott.org/?p=6945#comment-20572 Yet again, the real answer is to require final, total prices to be the only (or at least primary) ones advertised. Show the breakdown if they want for informational purposes, but the final price is what should show up in search engines and booking sites. There are many costs involved in getting a rental car to me; that's why I went to a company to do that in the first place, to consolidate that into one simple transaction. Everything from oil, windshield wiper fluid, brake pads, door handles, seats, license fees, concession fees, the light bulbs in the big yellow "Hertz" sign should be factored into the price up front. Yet again, the real answer is to require final, total prices to be the only (or at least primary) ones advertised. Show the breakdown if they want for informational purposes, but the final price is what should show up in search engines and booking sites.

There are many costs involved in getting a rental car to me; that’s why I went to a company to do that in the first place, to consolidate that into one simple transaction. Everything from oil, windshield wiper fluid, brake pads, door handles, seats, license fees, concession fees, the light bulbs in the big yellow “Hertz” sign should be factored into the price up front.

]]> By: Bela Fleck http://www.elliott.org/blog/bizarre-new-car-rental-trick-an-airport-fee-for-an-non-airport-rental/comment-page-1/#comment-20569 Bela Fleck Tue, 30 Jun 2009 17:19:11 +0000 http://www.elliott.org/?p=6945#comment-20569 Whether fees are taxable depends on tax laws in each state. Sales tax laws vary widely from state to state. Whether fees are taxable depends on tax laws in each state. Sales tax laws vary widely from state to state.

]]> By: Stewart Sheinfeld http://www.elliott.org/blog/bizarre-new-car-rental-trick-an-airport-fee-for-an-non-airport-rental/comment-page-1/#comment-20562 Stewart Sheinfeld Tue, 30 Jun 2009 14:48:02 +0000 http://www.elliott.org/?p=6945#comment-20562 maybe the $4.44 is surcharge and the up to $1.82 / day is another possible fee that wasn't charged on this rental maybe the $4.44 is surcharge and the up to $1.82 / day is another possible fee that wasn’t charged on this rental

]]> By: Stewart Sheinfeld http://www.elliott.org/blog/bizarre-new-car-rental-trick-an-airport-fee-for-an-non-airport-rental/comment-page-1/#comment-20561 Stewart Sheinfeld Tue, 30 Jun 2009 14:46:31 +0000 http://www.elliott.org/?p=6945#comment-20561 The receipt you show above does not charge a concession fee there is no amount next to the concession fee area. However interestingly enough the "surcharge" says "up to $1.82 / day yet on a 2 day rental the charge is $4.44 and then the 8.25% tax is added on that amount also. I don't think "fees" are taxable The receipt you show above does not charge a concession fee there is no amount next to the concession fee area. However interestingly enough the “surcharge” says “up to $1.82 / day yet on a 2 day rental the charge is
$4.44 and then the 8.25% tax is added on that amount also. I don’t think “fees” are taxable

]]> By: Bela Fleck http://www.elliott.org/blog/bizarre-new-car-rental-trick-an-airport-fee-for-an-non-airport-rental/comment-page-1/#comment-20559 Bela Fleck Tue, 30 Jun 2009 14:39:13 +0000 http://www.elliott.org/?p=6945#comment-20559 Sure they would feel the same way about fees - if they had to turn the fees over to the government. Since they pocket those, why not figure out a way to charge an airport fee to a non-airport location? That way, it's ALL profit and the customer has no idea. Sure they would feel the same way about fees – if they had to turn the fees over to the government. Since they pocket those, why not figure out a way to charge an airport fee to a non-airport location? That way, it’s ALL profit and the customer has no idea.

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