Comments on: And the award for tardiest airline of the summer goes to … http://www.elliott.org/blog/and-the-award-for-tardiest-airline-of-the-summer-goes-to/ The travel troubleshooter. Wed, 10 Mar 2010 11:30:57 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: tripso.com | American Airlines, JFK get bogus travel agent awards http://www.elliott.org/blog/and-the-award-for-tardiest-airline-of-the-summer-goes-to/comment-page-1/#comment-14474 tripso.com | American Airlines, JFK get bogus travel agent awards Wed, 10 Sep 2008 10:24:18 +0000 http://www.elliott.org/?p=5203#comment-14474 [...] to find a traveler who thinks always-congested JFK is the best airport in the country or that always-late American Airlines is the top air carrier — let alone a competent travel [...] [...] to find a traveler who thinks always-congested JFK is the best airport in the country or that always-late American Airlines is the top air carrier — let alone a competent travel [...]

]]> By: BOB FORD http://www.elliott.org/blog/and-the-award-for-tardiest-airline-of-the-summer-goes-to/comment-page-1/#comment-14456 BOB FORD Tue, 09 Sep 2008 16:41:25 +0000 http://www.elliott.org/?p=5203#comment-14456 I took 4 flights on American this summer. 2 had long delays due to mechanical problems with the plane. I took 4 flights on American this summer. 2 had long delays due to mechanical problems with the plane.

]]> By: Bruce InCharlotte http://www.elliott.org/blog/and-the-award-for-tardiest-airline-of-the-summer-goes-to/comment-page-1/#comment-14431 Bruce InCharlotte Mon, 08 Sep 2008 00:17:58 +0000 http://www.elliott.org/?p=5203#comment-14431 AA just isn't as good at padding its flight schedule. US does a fantastic job of this. Doors don't close for 20 minutes past the scheduled departure? No problem! ATC delays takeoff for 45 minutes? No problem! We're still on time! :-( AA just isn’t as good at padding its flight schedule. US does a fantastic job of this. Doors don’t close for 20 minutes past the scheduled departure? No problem! ATC delays takeoff for 45 minutes? No problem! We’re still on time! :-(

]]> By: Jeff http://www.elliott.org/blog/and-the-award-for-tardiest-airline-of-the-summer-goes-to/comment-page-1/#comment-14414 Jeff Fri, 05 Sep 2008 18:02:11 +0000 http://www.elliott.org/?p=5203#comment-14414 I'm not surprised at all that AA is so low on the list. Although I think in general the employees at AA are very professional and friendly, the planes need work. I flew weekly from Seattle to NY for 4 months. On three occasions the water pump was broken and we had to wait for nearly an hour while the mechanics tried to fix it. On the 3rd time I told the flight attendant the standard operating procedure for broken water pumps; put handi-wipes in the bathrooms, bring on extra bottled water, tell the passengers that there is no coffee and take off. I’m not surprised at all that AA is so low on the list. Although I think in general the employees at AA are very professional and friendly, the planes need work. I flew weekly from Seattle to NY for 4 months. On three occasions the water pump was broken and we had to wait for nearly an hour while the mechanics tried to fix it. On the 3rd time I told the flight attendant the standard operating procedure for broken water pumps; put handi-wipes in the bathrooms, bring on extra bottled water, tell the passengers that there is no coffee and take off.

]]> By: Wrona http://www.elliott.org/blog/and-the-award-for-tardiest-airline-of-the-summer-goes-to/comment-page-1/#comment-14413 Wrona Fri, 05 Sep 2008 16:32:12 +0000 http://www.elliott.org/?p=5203#comment-14413 My flights this summer were all on AA. Only 1 was late, most were early. In fact with 2 flights, I had my checked bags before my flights were even scheduled to land. The one that was late was due to thunderstorms at my home airport, a common problem in the spring and summer. My flights this summer were all on AA. Only 1 was late, most were early. In fact with 2 flights, I had my checked bags before my flights were even scheduled to land. The one that was late was due to thunderstorms at my home airport, a common problem in the spring and summer.

]]> By: Joe http://www.elliott.org/blog/and-the-award-for-tardiest-airline-of-the-summer-goes-to/comment-page-1/#comment-14407 Joe Fri, 05 Sep 2008 10:27:41 +0000 http://www.elliott.org/?p=5203#comment-14407 Why do you say "surprisingly, it was followed by Fronter...."? Frontier has consistently been in the top five for several years. Why do you say “surprisingly, it was followed by Fronter….”? Frontier has consistently been in the top five for several years.

]]> By: Jasper http://www.elliott.org/blog/and-the-award-for-tardiest-airline-of-the-summer-goes-to/comment-page-1/#comment-14393 Jasper Thu, 04 Sep 2008 14:51:37 +0000 http://www.elliott.org/?p=5203#comment-14393 It so happens that last weekend I flew AA for the first time. I was very pleased. Despite what their website says, we were not charged for checked bags to and from Mexico. Furthermore, they did not charge us for getting me (6'8") and my girl friend an exit seat (United considers that an "upgrade" and tries to charge you $50 to $75). The "weirdest" thing was that the staff was friendly. All in all, just just felt like flying a couple of years ago. One trip doesn't make a good airline though. It so happens that last weekend I flew AA for the first time. I was very pleased. Despite what their website says, we were not charged for checked bags to and from Mexico. Furthermore, they did not charge us for getting me (6′8″) and my girl friend an exit seat (United considers that an “upgrade” and tries to charge you $50 to $75). The “weirdest” thing was that the staff was friendly.

All in all, just just felt like flying a couple of years ago.

One trip doesn’t make a good airline though.

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