Comments on: Airline customer satisfaction falls to lowest level since 9/11 http://www.elliott.org/blog/airline-customer-satisfaction-falls-to-lowest-level-since-911/ The travel troubleshooter. Tue, 16 Mar 2010 23:10:45 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Claire Walter http://www.elliott.org/blog/airline-customer-satisfaction-falls-to-lowest-level-since-911/comment-page-1/#comment-8607 Claire Walter Tue, 05 Feb 2008 16:42:17 +0000 http://www.elliott.org/blog/airline-customer-satisfaction-falls-to-lowest-level-since-911/#comment-8607 In skiers' eyes, I'll bet United is going to slip another notch. They have just announced a $25 charge per second checked bag, except for bedry frequent flyers -- fortunately starting after the ski season is over. Current airline policies count one ski/snowboard bag and one boot bag as one piece of luggage. If United continues this policy into the 2008-09 ski season and charges $25 for each actual piece, that would add $50 each way, per person, to the cost of a ski trip. Or maybe even more, because they are slapping a $100 surcharge onto additional bags after two. Claire@ http://travel-babel.blogspot.com In skiers’ eyes, I’ll bet United is going to slip another notch. They have just announced a $25 charge per second checked bag, except for bedry frequent flyers — fortunately starting after the ski season is over. Current airline policies count one ski/snowboard bag and one boot bag as one piece of luggage. If United continues this policy into the 2008-09 ski season and charges $25 for each actual piece, that would add $50 each way, per person, to the cost of a ski trip. Or maybe even more, because they are slapping a $100 surcharge onto additional bags after two.

Claire@ http://travel-babel.blogspot.com

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