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2003 Travel Troubleshooter Archives

Got a travel problem? Answer guy Christopher Elliott answers it in his weekly Q&A column. Here are the archives from 2003.

Lost Luggage on British Airways
And no response

A Virgin Delay
Sent home on a van

Burned by Hotwire?
Nonrefundable, or maybe not

Rewards Denied on Amex
Not in the Budget

One Helluva Honeymoon
Denied entry into Mexico

Overtaxed on US Airways
What's with the upgrade fee?

Give a Soldier a Break
Duty calls, but Delta doesn't

Bad Ticket on Amex
Hey, that's not my name

No Refund on American
Promises - and delays

No Photos, Please
Taking pictures at the gate

Disney Disaster
Roughed up by Mickey

Airline Ticket Switcheroo
Oops, wrong name

ATA's Mileage Mishap
Hey, where'd my points go?

Fire Your Travel Agent
Useless insurance sold

Unsolved Travel Mysteries
Mission impossible

Hit and Miss on Enterprise
Yes - and no

Sorry, Wrong Answer
You call that a response?

Charged Twice for My Ticket
How about a refund

Complaints That Didn't Make the Cut
Case dismissed!

Punish Me, United!
Can't change my ticket

Oops! Wrong Name on My Ticket
Time to buy a new one?

Pilfered Luggage on Air Jamaica
Are we owed anything?

A Costly Call from Costa Rica
Don't pick up that phone

Duped By Priceline?
Dot-com accused of switching destinations

United Won't Pay for My Hotel
Is it following the rules?

Blacklisted By National
Green apparently doesn't mean "go"

Dude, Where Are My Miles
Delta, El Al, can't get it together

Help! Marriott Stole My Miles
Should it give them back?

Same Card, Wrong Hotel
Reservations at the Tremont

Bombed Out in the Big Easy
Not the room I ordered

Hey, That's Not My Van
Budget reneges on van reservation

Oops - Wrong Dates on Our Tickets
Who's to blame?

Bitten By Lodging.com's Gremlin
Who should suck up the surcharge?

Routed From Rio
A Carnavale nightmare

Should I Pay Twice for My Ticket?
Double-billed, but no refund in sight

Northwest's Sick Ticket Rules
No waivers, no favors gone awry

No Refund for Ruined Pants
Who's to blame?

Too Many Dollars for My Rental
Blindsided by a surcharge

A Worst Western Vacation
Surprise - your room is more expensive

Show Me Your Credit Card
Or you won't get on the plane

Ramada Reneges on Room Rate
Too late to get that rate?

A Mandatory Orbitz Ticket Fee?
Online agent charges for passes

What's a 'War Concern' Surcharge?
Strange fee on my cruise ticket

A Budget Bait-and-Switch?
Help, my rental bill doubled

No Fee Waived for Jury Duty
Continental won't make exception

Trust No One
US Airways damaged my luggage

Should I Pay My Hotel Bill?
Talk about double-billing

Mystery of the Phantom Booking
Where'd my reservation go?

> 2004 Columns
> 2003 Columns
> 2002 Columns
> 2001 Columns
> 2000 Columns
> 1999 Columns