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2002 Travel Troubleshooter Archives

Got a travel problem? Answer guy Christopher Elliott answers it in his weekly Q&A column.

Delta's Senior Shuffle
Vouchers are no good

Help, My Seat Won't Recline
What does Air Canada owe me?

An Apple a Day Keeps United Away
My Mac doesn't work

Suite Steal
Stolen laptop issue

It's Your Call
Roaming surcharges irk traveler

Blowing the Budget
Car rental company charges extra day

Lost Ticket in Plane Crash
Should I buy another one?

How Does Visa's Exchange Rate?
Getting the most for your money

Read the Contract
Save your miles

Priceline Fee Not Included
Car rental trouble

Expedia's Waiting Game
Wasting time at the airport

Too Close a Connection
Did my agent screw up?

Can These Miles Be Saved?
American Express holds points hostage

Blindsided By American's Fee
AA.com surprises a frequent flier

Outrageous Change Fee
Continental charges are too much

Is Delta Out of 'Line'?
Missed flight problem

The Worst of Best Western
Covering the lights

Not Paying $20
Just for a receipt

Avoid SkyChoice
Program is terrible

Adieu, Troubleshooter
Time to end it all?

Given the Once-Over
How could Southwest?

No Dream Vacation in Tahiti
Extras aren't mentioned

Patience Pays for Flight Gripes
Don't jump to any conclusions

Same Flight, Different Fare
Mystery of the skies

Stay Between the Sheets
It's cleaner there

No Balcony at My Hotel
Brochure lied - what now?

Rescheduled on Delta
Does the airline owe you anything?

Is it a Crime to Ask for a Contract?
Not even on Alaska Airlines

Almost Overcharged on Expedia
Site needs fixing

Not Getting My Dollar's Worth
Car rental troubles

Amex Lost My Miles
How to get them back

Mystery Booking
Don't hit "enter" twice

Spring Broke
Look out for surcharges

When are Fares Coming Down?
Can't predict rates

No Status for Hotel Stay
Which frequent-stayer program is better?

The Lowdown on Rule 240
What the rule really means

Site-Seeing in Patagonia
A few worthwhile clicks

No Luck With Expedia
Price is unavailable

Ungrateful Airline?
What do they owe you?

Is My Voucher Still Good?
When TWA becomes AA

Can They Do That?
Hotel bill full of surprises

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