Washington may be about to offer air travelers who are frustrated by the Transportation Security Administration’s new screening techniques a little relief.
2010
It’s no secret that airlines make a bundle by upselling customers on extras when they buy tickets, and one huge moneymaker is the affinity credit card. While you’re booking a ticket, a pop-up asks you if you want to save a little money by applying for a credit card. (What they often don’t tell you is that certain, highly-restrictive terms may apply.)
Whether you think the TSAs new body scans and pat downs are completely appropriate or a violation of your civil rights, you can’t deny this issue is a cultural touchpoint that has everyone talking. When’s the last time anything in the travel industry did that?
Don’t look now, but the airline industry is getting rich off fees. Very rich.
Don’t tweet your trip, staying on dry land and dangerous air travel.
I’m a poster boy for Dramamine, the motion sickness medication parceled out to seasick cruise passengers. But all the pills in the world won’t cure the made-for-TV drama that’s been unfolding at sea recently.
Barbara Loffler had so much fun on her 10th anniversary Princess cruise that she and her husband decided to book their 20th anniversary vacation on the Love Boat, too. But it will probably be their last.
It pains me to write this, but when it comes to air travel, I think the terrorists may have won.
It’s been more than two years since most major airlines “unbundled” their fares and began charging passengers for the first checked bag. And although air travelers are now paying more for their luggage than ever — $2.7 billion last year, compared with just $1.1 billion in 2008 — they are deeply unhappy about it, according to a new poll.
“Don’t touch my junk” became a protest anthem against intrusive airport security screenings, thanks to John Tyner’s now-famous pre-Thanksgiving encounter with TSA agents in San Diego.
The year’s almost over — time to assess the damage. Which part of the travel industry treated you the worst? There were a lot of changes, to be sure. Fees were added, more restrictions were put into place, amenities were cut back. Customer service didn’t improve in a noticeable way. Who was the worst? I’d [...]
TSA’s non-denial, tarmac delays die and codeshare confusion.
How long is too long to wait for a refund from your airline? If you said one year, then maybe you know Dani Lind, who spent more than 12 months waiting for Air One to refund $670. How could that have been prevented?
Two weeks after declaring National Opt-Out Day a failure and renaming it TSA Appreciation Day, the agency charged with protecting our transportation systems has formally denied it turned off its full-body scanners in order to squelch the pre-Thanksgiving protests.
Kate Silver didn’t stay at the Hotel Arlecchino in Venice earlier this year, even though she had a confirmation from her online travel agency. Instead, she and her husband, Howard, were “walked” to the Hotel Continental when the Arlecchino was oversold.
Well, it’s about time.
Codesharing, or allowing multiple airlines to sell tickets on the same flight as if it were their own, can lead to a lot of confusion. And it’s more than just a matter of, “What flight am I on?”
Did the federal government just kill tarmac delays?
Is this enough compensation? Here’s a refund for your airline tickets, but there’s this little fee …
Karlin Lissa and her family planned to return to Sudan for the first time in more than a decade. But their plans were foiled when the State Department issued a travel warning in October, advising US citizens to defer all travel.
The future of screening, form letter fail, and a little refund fee.
