No, you’re stuck at the airport or in a motel, waiting for the winter storm to pass.
2010
Cory Garner is the director of distribution strategy for American Airlines. You may have heard about American removing its flights from Orbitz this week and Expedia’s subsequent action to “de-emphasize” American’s fares. I wanted to find out why – and how it might affect customers. Here’s our interview. Why did you remove your flights from [...]
Nancy Westcott’s rental through Enterprise does not go well. She’s handed the keys to a junky car and then she’s accused of damaging it when she returns it. Now the company wants $775 from her. What can she do?
When you’re looking for an airline ticket, where to begin?
Here’s the online version of Elliott’s E-Mail. If this doesn’t display correctly, why not switch subscriptions to my RSS feed or my daily e-mail newsletter? Please check out our underwriter Florida Vacation Auction, where you can save up to 80 percent off retail on resorts, hotels and attractions in the auction and 20 to 30 [...]
It’s becoming increasingly difficult to find anyone who supports the Transportation Security Administration’s controversial body scan and pat-down procedures. But this morning, it seemed as if I had: corporate travel managers.
An airline pilot who posted a series of videos online that exposed shortcomings in airport security has been punished by the Transportation Security Administration, which included a visit to his home by federal agents and sheriff’s deputies.
Sue Udry is the executive director the Defending Dissent Foundation, a 50-year-old organization whose mission is to protect and advance the right of dissent. Her organization has teamed up with two other civil rights groups to protest the Washington Metro Transit Police’s decision to begin searching subway passengers in the nation’s capital. They’ll be at Union Station between 5 p.m. and 6 p.m. today, collecting signatures. I asked Udry to explain why her group objects to the new searches.
One of the most frequently-repeated pieces of advice for bargain-hunters is that you’ll always find a deal on one of the so-called “opaque” travel websites, like Hotwire or Priceline.
Ted Oehlerking’s flight from Bremen, German, to Seattle, via Amsterdam was canceled all the way down the line. Although his airline, KLM, put him on the next available flight and upgraded him, it didn’t offer him any financial compensation for the delays.
Dangerous text messages, ticket name changes and the top posts of 2010.
On a late winter afternoon, I was run off the New Jersey Turnpike by a delivery truck whose driver was talking on a cell phone.
Having the wrong name on your airline ticket is no longer a minor inconvenience, now that the TSA has begun enforcing its name-matching requirements for airline tickets. And that could be a show-stopper for Jesse Demastrie and his wife, who are scheduled to fly from Washington to Las Vegas for the holidays.
Elliott is consumer advocate 
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