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Month: August 2010

Ticketmaster on hidden fees: “We get it” — is the travel industry next?

August 24, 2025August 24, 2010 by Christopher Elliott

To get an idea where this nonsense with hidden fees is headed, consider what just happened at Ticketmaster.

Categories Commentary

Revenge of the hotel clerks: 5 things they’ll do to difficult guests

January 19, 2024August 14, 2010 by Christopher Elliott

If you think your hotel clerk is out to get you, you might be right.

Categories Commentary

JetBlue flight attendant who bailed after passenger confrontation: “Your carry on drama ain’t worth that to me”

January 19, 2024August 9, 2010 by Christopher Elliott

I’ve been following the coverage of Steven Slater, the JetBlue flight attendant who bailed out of a parked aircraft after a profanity-laced confrontation with a passenger about his luggage, with some interest.

Categories Commentary

Government says airlines “not required” to refund taxes on nonrefundable tickets

January 19, 2024August 2, 2010 by Christopher Elliott

Kirk Miller knew his nonrefundable US Airways tickets was lost when he canceled his flight, but like many air travelers, he wondered about the taxes. Could he get those back?

Categories Commentary

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