What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.

June 2010

So I was having breakfast over at Nate ‘n Al’s in Beverly Hills today. So was Larry King. He comes here for breakfast every morning, around about 8:30.

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“It’s like Ritz-Carlton on steroids,” Kari said after we checked into the Peninsula Beverly Hills.

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I usually leave the stories about site redesigns to my capable friends over at Tnooz, but during the last 24 hours I’ve caught wind of two airline site upgrades (at least that’s what they’re calling it) that could affect your next trip.

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This is what you get when you invite a consumer advocate to review a theme park ride. You see that? It’s a shot of my family’s reaction to the new-and-improved King Kong 360 3-D at Universal Studios Hollywood, which opens July 1.

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Good work, Clem Bason. Hotwire’s chief executive scored a perfect score on Glassdoor’s new Travel Industry Report Card — one of the few bright spots in an otherwise underperforming industry.

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Creative paperwork, passing data and the real Palm Springs.

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At the Georgian

June 28, 2010

The Georgian is a gorgeous Art Deco hotel in Santa Monica, Calif., that overlooks the city’s historic pier.

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A movement to re-regulate the airline industry is slowly gaining momentum in Washington. A few days ago, my colleague Charlie Leocha send me an audio transcript of an interview with Rep. James Oberstar, chairman of the House Transportation and Infrastructure Committee, in which he raised the subject.

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EU 261. Mention the word to an airline employee, and you’re likely to get one of the following responses.

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Kathy Agosta calls it a “blatant ambush of personal credit card information.” But it’s far from clear who was doing the ambushing.

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In the Ballona Wetlands

June 26, 2010

The Ballona Wetands is probably the last thing you’d expect to find in a place like Marina del Rey. It’s 600 acres of protected land in one of the most developed places on earth. Here’s a picture of Iden exploring the saltwater marshes. We’ll have more on National Geographic’s Intelligent Travel blog next week

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After Terry Thompson’s daughter runs away from home, she cancels her Disney World vacation. But her travel insurance company refuses to refund $588 in airline tickets. Can’t Disney help? Mickey says it’s beyond his control. But is it?

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Thank you

June 26, 2010

It’s official — the lawsuit against me has been dismissed.

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It’s over

June 26, 2010

Palm Coast Travel has dismissed its lawsuit in exchange for an apology.

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Shelia Oxsher was a no-show for her Trafalgar tour to Europe — at least according to her tour operator.

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