Low-cost darling JetBlue has been singing the blues lately as it struggles to return to profitability (here are its latest numbers). But now it seems to have found the antidote to its earnings malaise: blankets and pillows.
2006
Can the Norwalk virus kill? And what are the chances of being infected by a gastrointestinal illness on your next cruise? I wrestled with these questions in a previous blog posting.
Myron Anderson buys three $500 gift certificates on Northwest Airlines through the airline’s Web site. But only two are printed out, and now the third is missing in action. Northwest can’t reissue the voucher. Is Anderson out of luck?
Here’s a trial to watch: In Billings, Mont., the former owner of a Thrifty franchise stands accused of recycling damage claims on cracked windshields.
I often take my wife, Debra, on business trips with me. She believes in something she calls “travel by serendipity” — no reservations, and let’s see what wonderful things we find.
Here we go again. The opportunistic privacy advocates and well-meaning consumer travel watchdogs have got their feathers all ruffled up over disclosures that the TSA’s Secure Flight program has essentially created a secret database of travelers and assigned each of us a “terror score.”
The media warned travelers that holiday travel — specifically air travel — could be the “worst” ever. We predicted long, TSA-induced delays, fuller flights, mayhem and chaos at the airport. You know, end-of-the-world stuff. We were wrong.
The latest J.D. Powers travel Web site ratings are out, and the big news isn’t that Hotwire.com “ranks highest among independent travel Web sites in satisfying customers who book their reservations online,” as our pollster friends would suggest.
Lana Carlson’s airport shuttle is supposed to pick her up at 11 p.m. But it’s a no-show. Four hours later, she still has no ride to the airport. Finally, Carlson hails a cab after the van company, SuperShuttle, promises to refund her fare. But guess what? Now her reimbursement is delayed, too. What gives?
The other day a colleague asked me an interesting question. If I had three wishes for the travel industry, what would they be? Hmmm. Just three?
Timing may be important in business, but in business travel it can mean the difference between life and death. I’ve had enough close calls on the road to know.
Just when travelers thought they had run out of things to complain about at the airport, their fading laptops and cellphones have signaled yet another problem: a shortage of power outlets.
The mile-high club is making headlines again. A California couple was recently in trouble for trying to join that elite group of air travelers who do the wild thing at 36,000 feet. A new private service offers travelers the chance to join the club without getting arrested.
Here’s a question that is raised far too infrequently: Can the Norwalk virus — an increasingly common shipboard affliction — kill passengers? That’s what one Tarpon Springs, Fla., family is asking after their father, David Lee Fitzgerald, died on a recent Carnival cruise.
You think flying last holiday season was bad? Wait until you try it this year. A record number of travelers will take off in November and December. That is, if they can navigate their way through the Transportation Security Administration’s new liquid-and-gel rules.
Elliott is consumer advocate 
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